What are the responsibilities and job description for the Intern, Retail Event Specialization position at USA Baseball?
The USA Baseball retail department manages and oversees the brand’s official online shop, www.USABaseballShop.com, the Flagship USA Baseball Team Store located at the National Training Complex in Cary, N.C., and satellite stores at various USA Baseball events throughout the year. As a Retail Event Specialization Intern, you will report to the Senior Director, Retail, and the Coordinator, Retail. In this role, you will oversee and manage the setup, operations, and breakdown of the USA Baseball Team Store at the National Team Championships – Arizona. Your responsibilities will include recruiting and training event staff, managing inventory and merchandise logistics, ensuring high-quality customer service, and supporting administrative tasks related to retail operations.
Anticipated Start Date: June 3, 2025
Anticipated End Date: July 10, 2025
POSITION DETAILS
Anticipated End Date: July 10, 2025
POSITION DETAILS
- Full-time hours (40 hours/week)
- On-Site Hybrid
- Based in the Peoria and/or Surprise, AZ area with work at the USA Baseball Team Store and event sites
- Domestic travel may be required (all travel costs covered by USA Baseball)
- USA Baseball has 2 Retail Event Specialization Intern positions available
IN THIS ROLE
- You will recruit, interview, hire, and train a staff of hourly associates to assist in the daily operations of the Team Store in Arizona.
- You will oversee inventory, shipping, and tracking of officially licensed merchandise for the USA Baseball National Team Championships – Arizona, from its shipment from North Carolina to the return of unsold merchandise at the event's conclusion.
- You will manage the complete setup and breakdown of the USA Baseball Team Store in Arizona within the event timeline.
- You will develop a thorough understanding of the Shopify Point of Sale system to ensure seamless retail operations.
- You will manage the USA Baseball Team Store in Arizona during the event, including opening and closing procedures, restocking, and maintaining visual merchandising standards.
- You will regularly monitor merchandise inventory and make necessary adjustments to meet event demands.
- You will provide excellent customer service to Team Store guests, offering product suggestions, answering inquiries, and ensuring a positive shopping experience.
- You will support the Senior Director, Retail, and the Coordinator, Retail Operations, by completing administrative tasks and providing additional assistance as needed.
QUALIFICATIONS
- You have at least one year of retail experience.
- You are highly organized with great attention to detail.
- You have strong proficiency in Microsoft Excel and Microsoft Word.
- You are able to write and communicate clearly and effectively for a variety of audiences.
- You are flexible, adaptable, and willing to perform other tasks as assigned.
- You can lift and carry up to 50 lbs.
- You have no availability conflicts during the position start and end dates.
- You are in pursuit of or have completed a bachelor’s degree.
- You can successfully complete a background check prior to employment.
COMPENSATION
- Hourly
EQUAL OPPORTUNITY
It is the policy of USA Baseball to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, pregnancy, disability, marital status, genetic information, sexual orientation, gender, gender identity or expression, veteran or military status or any other characteristic protected by applicable law. Discrimination and unlawful harassment are not tolerated at USA Baseball.
USA Baseball is dedicated to building an authentic and inclusive workplace. If you are interested in an open position but are hesitant to apply because of your experience, we encourage you to apply anyway. You may be a great fit for USA Baseball and the right candidate for this position or other roles in our organization.
ABOUT USA BASEBALL
Headquartered in Cary, North Carolina, USA Baseball serves as the national governing body for baseball in the United States. Since 1978, the organization has been dedicated to Leading the Growth of Our Pastime’s Future, supporting and protecting the game for its 15.6 million participants nationwide. A proud member of the United States Olympic & Paralympic Committee (USOPC) and the World Baseball Softball Confederation (WBSC), USA Baseball’s national teams have earned 70 gold medals in international competition, including two Olympic gold medals and a World Baseball Classic title. Beyond competition, USA Baseball champions the sport’s growth and well-being through initiatives such as BASE (Baseball Athlete Safety Education), Fun At Bat, Pitch Smart, PLAY BALL, the Prospect Development Pipeline, and USABat. Additionally, it recognizes the nation’s top amateur baseball player each year with the prestigious Golden Spikes Award. For more information about USA Baseball, its national teams, or its development initiatives, visit USABaseball.com or USABDevelops.com.
USA Baseball is dedicated to building an authentic and inclusive workplace. If you are interested in an open position but are hesitant to apply because of your experience, we encourage you to apply anyway. You may be a great fit for USA Baseball and the right candidate for this position or other roles in our organization.
ABOUT USA BASEBALL
Headquartered in Cary, North Carolina, USA Baseball serves as the national governing body for baseball in the United States. Since 1978, the organization has been dedicated to Leading the Growth of Our Pastime’s Future, supporting and protecting the game for its 15.6 million participants nationwide. A proud member of the United States Olympic & Paralympic Committee (USOPC) and the World Baseball Softball Confederation (WBSC), USA Baseball’s national teams have earned 70 gold medals in international competition, including two Olympic gold medals and a World Baseball Classic title. Beyond competition, USA Baseball champions the sport’s growth and well-being through initiatives such as BASE (Baseball Athlete Safety Education), Fun At Bat, Pitch Smart, PLAY BALL, the Prospect Development Pipeline, and USABat. Additionally, it recognizes the nation’s top amateur baseball player each year with the prestigious Golden Spikes Award. For more information about USA Baseball, its national teams, or its development initiatives, visit USABaseball.com or USABDevelops.com.
Due to the high volume of applications received, we regret that we are unable to update candidates on the status of their application. Those selected for further consideration will be contacted.
