What are the responsibilities and job description for the Inside / Outside Sales - Call Center Appointment Setting position at USA Carpet Cleaning Pros?
Seeking highly driven Inside Sales Representatives to join our dynamic team. This role focuses on outbound sales activities aimed at building and nurturing customer relationships. As an Inside Sales Representative, you will be responsible for reaching out to existing and potential customers via phone, text, and email to promote our services, develop long-term relationships, and increase customer satisfaction.
**Key Responsibilities:**
- Conduct high-volume outbound calls to existing and prospective customers to promote carpet cleaning services.
- Use text messaging, emails, and follow-up calls to engage and maintain relationships with leads.
- Build rapport and establish trust with customers to understand their needs and recommend appropriate solutions.
- Maintain accurate records of customer interactions and sales progress in the CRM system.
- Follow up on leads generated from marketing campaigns and convert them into appointments or sales.
- Collaborate with the sales team and other departments to ensure a seamless customer experience.
- Achieve or exceed monthly sales and outreach goals.
- Continuously improve product knowledge to effectively communicate service features and benefits.
Salary : $18 - $30