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Clinics Workforce Management Specialist

USA Clinics Group
Northbrook, IL Full Time
POSTED ON 2/18/2025
AVAILABLE BEFORE 4/17/2025

Position Overview: We are seeking a highly skilled and motivated Workforce Management Specialist to oversee and optimize workforce operations across our clinics. The ideal candidate will play a critical role in ensuring efficient staff utilization, maintaining optimal patient flow, and achieving organizational objectives. This role demands expertise in scheduling, forecasting, and resource allocation, combined with a strategic mindset to adapt to dynamic healthcare environments.

Key Responsibilities:

  • Workforce Planning and Forecasting:
    • Analyze historical data and trends to forecast staffing needs for clinics.
    • Collaborate with clinical leadership to anticipate changes in patient demand and adjust staffing plans accordingly.
  • Scheduling and Resource Allocation:
    • Manage staff schedules to ensure adequate coverage while minimizing overtime and labor costs.
    • Coordinate with clinical teams to address last-minute scheduling changes or staffing shortages.
    • Implement technology solutions to automate and optimize scheduling processes.
  • Performance Monitoring and Reporting:
    • Track and report key workforce metrics, including productivity, utilization rates, and patient throughput.
    • Identify and address performance gaps through actionable insights and recommendations.
    • Prepare regular reports for leadership, highlighting trends and opportunities for improvement.
  • Operational Efficiency:
    • Streamline workforce management processes to reduce inefficiencies and enhance staff satisfaction.
    • Work with cross-functional teams to align workforce strategies with organizational goals.
    • Drive initiatives to improve patient conversion and reduce time-to-procedure metrics.
  • Recruitment and Onboarding Support:
    • Partner with the recruiting team to address staffing shortages and build a pipeline of qualified candidates.
    • Assist in onboarding new hires, ensuring smooth integration into clinic operations.
  • Technology and Tools Management:
    • Evaluate and implement workforce management software to enhance operational capabilities.
    • Train staff and managers on workforce tools and best practices.
  • Patient Engagement Alignment:
    • Support strategies to improve patient scheduling and reduce no-show rates.
    • Bachelor’s degree in business administration, healthcare management, or a related field.
    • 3 years of experience in workforce management, preferably in a healthcare setting.
    • Proficiency in workforce management tools and scheduling software.
    • Strong analytical skills and the ability to interpret complex data.
    • Excellent organizational and communication skills.
    • Knowledge of labor laws and healthcare industry regulations.
    • Ability to work collaboratively in a fast-paced environment.
    • Pay Range: $26.00-$33.00 per hour

     

    Preferred Qualifications:

    • Experience with clinical operations or patient flow optimization.
    • Certification in workforce management or related disciplines.
    • Familiarity with patient engagement strategies and tools.

     

    Join our team and contribute to creating a highly efficient and patient-centered clinic environment. Apply today to be a part of a dynamic organization committed to excellence in healthcare delivery.

    • Health
    • Vision
    • Dental
    • 401k
    • PTO

    Salary : $26 - $33

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