Senior Associate, Events & Program Visits

SUMMARY  

USA for UNHCR (U4U) is seeking a highly motivated Sr. Associate, Events and Program Visits. This is a new position that will play a critical role in enabling the newly formed Events team in fostering and maintaining strong relationships with key U4U supporter audiences, including major and mid- level donors, corporate, foundation and civil society partners, community engagement supporters and board members, with the goal of enhancing donor satisfaction, deepening their engagement, and driving long-term philanthropic support for refugees.  

Reporting to the Manager, Events & Program Visits, the Sr. Associate will support the Manager and fundraisers in planning, designing, and executing creative and engaging events aimed at deepening relationships and our donors’ understanding of our mission and the impact of their support. The successful incumbent will collaboratively support the Manager, Events & Program Visits, to propose, plan, and execute comprehensive convenings that share gratitude and increase the retention of the most generous and committed supporters of U4U, including coordinating program visits for high-level supporters to see the impact of their support firsthand. They will be the project manager on many initiatives and meaningful touchpoints and support the Manager, Events & Program Visits, to provide reporting and tracking to Development leadership. 

ESSENTIAL DUTIES AND RESPONSIBILITIES     

• Under the guidance of the Senior Director, Stewardship and the Manager, Events & Program Visits, and in collaboration with the Private Philanthropy and Partnerships teams, support the development and execution high-touch donor events to retain private philanthropy donors and partners through UNHCR, the Board of Directors and audience-centric campaigns such as Women in Philanthropy, Islamic Philanthropy, as well as other bespoke events.  

• Support the Manager, Events & Program Visits, to plan, execute, and attend as required) multiple bespoke high touch in-person and virtual donor and partner events, salon dinners, briefings and virtual and potentially in-person mission trips to UNHCR program sites to deepen donor engagement and commitment. Perform event management duties. 

• Support the Manager, Events & Program Visits, to create and execute work plans, timelines run of shows, agendas, etc. for multiple stakeholders and events, often occurring simultaneously; Serve as the support or lead, as assigned, for the coordination of planning calls, both internally and externally, in partnership with fundraising leads  

• Coordinate cross-departmentally to ensure events are executed consistently with high-touch, personalized outreach, invitations, event collateral, programming, follow-up, working collaboratively with the Manager, Partnership Communications & Marketing, to design compelling, cohesive, on-brand materials. 

• Support the Manager, Events & Program Visits, in their efforts to develop and maintain a system to seek, track, and incorporate feedback from donors and colleagues to continually improve events and measure and assess their ROI. Generate regular reports and analyses with metrics, trends, outcomes, and impact assessments, including event recaps.  

• Support the Manager, Events & Program Visits, in their work with the Manager, Partnership Communications & Marketing, to create and maintain a do-it-yourself (DIY) events kit for fundraisers including sample run-of-shows, programs, timelines, donor acknowledgements, collateral and more. Maintain and keep updated on SharePoint regularly.  

• Maintain collaborative relationships with U4U and UNHCR colleagues, as well as knowledge and expertise on UNHCR programs, emergencies, campaigns, and areas of priority to incorporate into U4U events.  

• Support ad hoc events-related opportunities across the organization, providing guidance and recommendations for colleagues conducting their own events, as requested. 

• Miscellaneous projects and participation in working groups as requested. 

• Other duties as assigned 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

   EDUCATION and/or EXPERIENCE   

• At least 3-5 years related experience preferably in high touch donor/supporter stewardship; Bachelor’s degree preferred. 

• In lieu of education/degree requirements, a successful candidate will:    
  • Have experience managing or supporting major and principal donors and their development plans 
  • Understand how to collaborate effectively with a variety of different people and roles  
  • Be proactive with a strong growth mindset and willing to take risks, while also having the ability to learn from setbacks  
  • Be relationship driven and adaptable to new situations  
  • Have strong attention to detail while also being strategic   
  • Value diversity and take pride in cultivating an atmosphere of inclusion and various perspectives  
• Experience in managing high net-worth donors, board members, volunteer committees, and/or high touch event planning and execution.  
• Ability to troubleshoot in real-time and work with minimal supervision, exercising sound judgment.  
• Experience with organizational and project management skills, including the ability to manage multiple priorities, meet deadlines, and achieve measurable results; Excellent follow-through and responsiveness.  
• Ability to exhibit poise, calm, and patience, managing stressful situations with diplomacy and grace.   
• Engaging relationship-builder who can successfully steward donors at events. · Experience managing online events and leveraging virtual platforms a plus.  
• Ability to thrive in a fast-paced environment and prioritize workflow.  
• Strong interpersonal skills with the ability to build and maintain relationships with diverse stakeholders, including stewardship of high-level donors and volunteers; Demonstrates a high degree of customer service to internal and external clients. · 
• Excellent written and verbal communication skills.  
• Ability to be a quick and eager learner who demonstrates proactivity and takes initiative.   
• Proficiency in using fundraising CRMs, Salesforce preferred, as well as Microsoft Office.  
• Knowledge of international humanitarian issues and/or experience working in the refugee or development sector is desirable.   
• A passion for philanthropy and a commitment to the mission and values of USA for UNHCR.   
• Ability to travel frequently to staff events, as well as work extended hours during events. 
• Demonstrates passion for U4U’s mission and understanding of refugee crisis and global affairs.    

WORK LOCATION    

Hybrid New York, NY May also involve travel to some locations within the company’s region of operations and select donor locations.  

COMPENSATION   

$71,606 - $84,137 

DISABILITY SPECIFICATIONS   

USA for UNHCR will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.  

USA for UNHCR is an Equal Opportunity Employer. Refugees and all other protected classes are encouraged to apply. 

Salary : $71,606 - $84,137