What are the responsibilities and job description for the Valet Attendant- University Hospital position at USA Health Systems?
Overview
USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community.
USA Health is changing how medical care, education and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists and researchers provide the region's most advanced medicine at multiple facilities, campuses, clinics and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall wellbeing of our community.
Responsibilities
The Valet Attendant is responsible for providing exceptional customer service by safely parking and retrieving patients and visitor’s vehicles at the hospital, ensuring a smooth and courteous experience while prioritizing the needs of individuals with mobility limitations, and maintaining a clean and organized valet area, adhering to safety protocols; professionally greet arriving patients, visitors, and staff, assisting them with luggage or mobility devices as needed, and directing them to the valet stand; carefully park and retrieve vehicles in a designated parking area, ensuring proper vehicle placement and security; accurately record vehicle information on claim tickets and efficiently manage the ticket system to ensure timely vehicle retrieval; prioritize the needs of patients with mobility limitations, providing extra assistance with entering and exiting vehicles. Adhere to all safety regulations, including proper vehicle operation, traffic laws, and emergency procedures; provide accurate directions and answer questions regarding hospital facilities and services; maintain a clean and organized valet area, including the parking lot and surrounding spaces; follow established shift schedules and communicate effectively with fellow valet attendants and hospital staff Interact with diverse individuals in a professional and courteous manner, prioritizing patient needs; accurately record vehicle information and maintain an organized system; willingness to work varying shifts; abide by uniform policy ensuring a professional representation of the facility at all times.
Qualifications
High school diploma or equivalent. Possession of a valid driver's license and maintenance of a driving record sufficient to maintain insurance coverage under the University of South Alabama. Ability to lift up to 50 pounds without assistance.
