What are the responsibilities and job description for the Surgery Scheduler-Neurosurgery-Clinical Services position at USA Health?
USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community.
USA Health is changing how medical care, education and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists and researchers provide the region's most advanced medicine at multiple facilities, campuses, clinics and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall wellbeing of our community.
Responsibilities
Schedules patient’s surgery or testing as ordered by the physician; schedules office and hospital based medical procedures, for patients with appropriate provider and time/location slot utilizing scheduling codes; schedules office and hospital based medical procedures, tests and imaging; enters notes/special instructions needed for scheduling in the electronic medical record; effectively utilizes clinical knowledge when determining if an appointment is consistent with the diagnosis/indications by the provider; provides accurate, detailed information to patients regarding test preparation, time of patients scheduled arrival, and any other directional information needed; takes appropriate action in responding to questions from patients; confirms patient’s insurance provider and obtains prior authorization; ensures patients have proper medical clearance and pre-surgical testing as needed; completes pre-procedure phone calls and confirms appointment times with patients via telephone; assists other members of the department as needed; regular and prompt attendance; ability to work schedule as defined and overtime as required; related duties as required.
Qualifications
High school diploma or equivalent and four years of related experience. Experience in customer service and/or experience in a healthcare setting is preferred.
Equal Employment Opportunity/Affirmative Action Employer
USA Health is an EO/AA employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally-protected basis.
