What are the responsibilities and job description for the Loan Partner-Licensed position at USA Mortgage?
Description
DAS Acquisition Company, LLC/USA Mortgage is 100% employee owned! Our mission is the relenting pursuit of perfection. We pride ourselves on leading excellence and the superior level of service that our status as a mortgage bank enables us to provide. Since 2001 USA Mortgage/ DAS Acquisition, LLC has been rated a top choice for a residential lender in the St. Louis metropolitan area by St. Louis Business Journal. Our ongoing success is driven by our strategy to deliver our clients a level of service unrivaled in the mortgage industry. We recognize that people are our competitive advantage. That’s why we put so much emphasis on ensuring that DAS Acquisition Company, LLC is a great place to work.
What You'll Do
Assist Loan Officer in the administration and processing of mortgage loans to ensure efficient loan processing in all phases of the loan transaction.
Major Areas of Responsibilities
- Assist Loan Officer with clerical functions
- Conduct preliminary research needed on the loan to help determine mortgage eligibility.
- Set signing appointments. Provide customer service to clients.
- Prepare files for submission to loan processing
- Update and mine marketing database for new loans
- Any other miscellaneous requirements of the team
Primary Objectives
Assist the Loan Officer on specific tasks to allow the LO to be most effective and productive in his/her role.
Pull and analyze research regarding the property, credit, and other aspects of the file.
Specific Responsibilities
- Make copies of borrower information, filing, and other administrative duties as instructed by the Loan Officer.
- Assist in pre-qualifications and pre-approval orders as instructed by the Loan Officer. Pull credit reports and running AUS. Contact borrower for any and/or additional information required. Set signing appointments.
- Communicate with parties to schedule and set signing appointment.
- Assist in pre-qualifications and pre-approval orders as instructed by the Loan Officer. Pull credit reports and running AUS. Contact borrower for any and/or additional information required. Data input function including setting up new customer files with application data.
- Update the Loan Officer’s database, mail thank-you notes to customers and realtors.
- Clerical ad hoc duties, as needed.
Requirements
Job Requirements
- Administrative assistance, clerical, and customer service knowledge and experience. Mortgage banking industry, familiar with Conventional, FHA, and VA mortgage products. Clear understanding of the current RESPA laws and guidelines.
- Teamwork and productivity skills. Must possess excellent problem solving and customer service skills.
- P/C computer skills with solid understanding of MS Office and the ability to use the loan origination system. Encompass experience a plus.
- Administrative practices and procedures.
- Teamwork, customer service, motivation, design, ethics, safety & security, project management, business acumen and professionalism.
Education & Experience
- High school diploma or equivalent required. 2-4 year college curriculum preferred.
- Minimum one year experience and/or training.
- Knowledge of Encompass Database software and or equivalent along with basic computer skills.
- Originator License
Work Environment
- Full-time in office environment until training period is complete and at managers discretion, then option of a hybrid schedule
- Daily computer use and close vision. Regular attendance is required.
- Fast paced, high volume activities.
- In order to succeed in this position, attention to detail in a fast-paced environment with excellent sales and customer service skills is a must.
