Demo

Storage Manager

USA Storage Centers
Tullahoma, TN Full Time
POSTED ON 2/5/2025
AVAILABLE BEFORE 4/5/2025

Are you passionate about helping others and customer service? Do you want to be part of a growing team in an exciting industry? Do you share these Core Values and Guiding Principles?

  • Great Leadership
  • Integrity & Honesty
  • Teamwork
  • Open Communication
  • Excellence
  • Accountability
  • Trust Building

Then we want you on our team. Come work for a fast-growing, innovative, and dynamic self-storage company. We pride ourselves on a commitment to an employee-focused culture, world-class customer service, and hard work. We seek confident individuals with strong customer service, interpersonal, sales, collection, and telephone skills. We offer a competitive compensation package with medical, dental, vision, life insurance, and 401(k) benefits.
The self-storage business is a fast-paced environment and our employees wear many different hats from sales and customer service representatives to marketing specialists and cleaning crew. Below is a list of duties that you will be responsible for:
Duties (include but not limited to):

  • Daily operations of the facility
  • Standing up and greeting everyone when they walk in
  • Aiding customers in selecting the right size storage unit before each rental
  • Being able to accurately perform each storage rental and complete all appropriate paperwork correctly
  • Sell and maintain proper inventory for all merchandise
  • Maintaining accurate recording keeping of all customer accounts including but not limited to customer payments and notes.
  • Ability to maintain accurate bookkeeping records for daily bank deposits, receipts, payments, invoice processing per company policy
  • Working independently or with other team members at multiple locations
  • Conduct daily physical storage unit inspection; walk-thru, lock checks, confirm inventory availability and ensure spaces are secure and/or ready to rent
  • Perform cleaning and maintenance such as sweeping, mopping, picking up trash and wiping windows to ensure a great customer experience
  • Fulfilling monthly marketing targets such as calls, visit, emails, social media post and events in the community
  • Manage the collection of past due and delinquent accounts and preparing units for auction while staying compliant with the local storage lien law.

Candidate Qualifications:

  • Previous experience in the self-storage, property management or other related fields is recommended
  • Valid Driver's License
  • Reliable Transportation
  • Successfully Complete Background Check, Drug Screening and Aptitude Test
  • Ability to Multitask and build rapport with tenants
  • Excellent written and verbal communication skills
  • Ability to learn new software systems quickly

Physical Requirements:

  • Sitting/standing/walking for up to 8 hours per day and lifting to 30 pounds
  • Will walk approximately 50% of your day and will sit at a computer for 50% of your day
  • Must be able to maintain a clean work environment inside as well as units.
  • Must be able to view computer screen for long lengths of time

Compensation:
$16-$18/hour

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Shift:

  • 8 hour shift
  • Day shift

Ability to Relocate:

  • Tullahoma, TN 37388: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $18

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