What are the responsibilities and job description for the Healthcare Services Representative position at USA Talent Solutions?
**Benefits Overview**: Our client offers a comprehensive benefits package to its employees, including health, dental, and vision coverage. They also provide opportunities for career growth and development, making it an attractive employer for those looking to advance their careers.
We are seeking a skilled Customer Experience Liaison to join their Employee Benefits Department. The successful candidate will be responsible for providing exceptional service to group benefit clients, resolving health benefit and claim issues.
The ideal candidate will possess:
- A friendly and approachable demeanor
- Excellent communication and problem-solving skills
- Attention to detail and ability to multitask
- Experience with Microsoft Office applications
- Prior experience in customer-facing roles
- At least 2 years of customer service experience