Customer Service Rep

We are a Tile and Marble Company that operates five retail showrooms in the South Florida region. Our warehouse office is located in Doral, Florida.

Job Title: Customer Service Clerk

Location: Doral, Florida

Hours: Full time 5x 8 hour shifts: Monday-Friday 7:30am to 4:00pm; 1/2 hour lunch break. Additionally, every other week to 10 AM to 4:00 PM, (no lunch break on Saturdays).

Requirements:

• College Associate Degree
• Bilingual: Must be an expert English speaker. Additionally you must demonstrate the ability to write clearly, concisely, and meaningfully. Spanish is purely conversational.
• Must demonstrate competency in the use of standard computer applications such as Excel, Word, Outlook. We will train you on how to use our ERP software, Sage 100, but you must be a quick learner.
• You will be a part of a group of three individuals tasked with customer service, so you must work well in a team environment.
• Must pass pre-employment drug test and background check prior to employment

Duties and Responsibilities:

• Provide outstanding customer service to our clients every day
• Accurately process orders, billing, returns, payments and all warehouse related functions
• Manage the required paperwork for LTL freights such as entering information on a bill of lading
• Verify all invoices produced in a day, and compare with packing list to certify accuracy
• Work with other members of the warehouse team to solve issues needed
• Help prepare marketing boards for the sales team
• Participate in year-end inventory count
• Mail Sample Items
• Request shipment quotes and schedule deliveries
• Customer Service Email management (notifications and updates)
• Report Daily Sales
• Organize and save documentation

Knowledge, Skills and Abilities:

• Excellent customer service skills
• Must be an organized individual
• Ability to work in a team environment

Experience:

Customer Service: 2 years

Work Remotely

• No

Job Type: Full-time

Salary: From $770.00 per week - 962.00

Benefits:

• Health insurance

Experience level:

• 2 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Education:

• Associate (Required)

Work Location: In person

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Ability to Relocate:

• Doral, FL 33122: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $20