What are the responsibilities and job description for the Manager - Loss Mitigation position at USALLIANCE Financial?
Job Description
Job Description
About Us :
At USALLIANCE, we pride ourselves on innovation, teamwork, training and development and career planning. As part of our team, you will have the opportunity to grow both personally and professionally in an inclusive and supportive environment. Represent USALLIANCE in the community and form lasting relationships with our members and partners.
About This Role :
The Loss Mitigation Manager will be responsible, directly or through staff, for protecting the assets of the company in defaulted loans, bankruptcies, foreclosures, repossessions, and other legal proceedings. This position plans, directs, supervises and evaluates workflow for the Loss Mitigation department, coordinates work activities to achieve the organizational results based on volume and financial impact, provides process-specific feedback and training to loss mitigation efforts throughout the unit, recommends operational improvements, monitors performance of staff members according to established standards and conducts performance evaluations, training and coaching of the staff.
Key Responsibilities :
- Supervises daily operation of the Loss Mitigation department, ensuring compliance with Credit Union policies and procedures, and all applicable state and federal government regulations, investor rules, and safe and sound banking practices.
- Establishes and reviews loss mitigation procedures, processes, and documentation to ensure consistency, accuracy, and quality within the department.
- Identifies trends and develops process improvements and system enhancements to improve department's efficiency and effectiveness.
- Anticipates emerging organizational needs based on trends in the volume and composition of defaulted loans or other proceedings and develops plans for balancing organizational objectives with resources and trends.
- Receives and resolves member complaints.
- Performs duties related to staff development such as performance evaluations, disciplining employees, and training.
- Compiles data and generates accurate, reliable ad-hoc reporting for stakeholders including the board of directors, senior management, banking regulators, and auditors.
- Provides monthly summary to Manager on departmental performance objectives.
- Maintains up-to-date knowledge, understanding and documentation of required State, Federal, CFPB, Investor, and PMI guidelines related to loan modifications, short sale, and deed in lieu. Ensures regular and timely communication of required process changes to all areas of the loss mitigation department.
- Sets production and service goals for direct reports. Directs the performance of the staff through effective coaching, training, and performance appraisals to achieve established goals and service levels.
- Develops and analyzes management reports for the purpose of ensuring all production and quality goals are met.
- Serves as subject matter expert and escalation point for staff and members regarding loan modifications, short sale, and deed in lieu.
Who You Are :
What We Offer :
Become a part of a team where your ideas are valued, your growth is supported, and your work makes a difference. Apply today and take the next step in your career with USALLIANCE.
EQUAL OPPORTUNITY EMPLOYER
USALLIANCE Federal Credit Union, as an Equal Opportunity Employer, values and supports the diverse cultures, perspectives, skills, and experiences within our workforce.
This job description is for informational purposes only and should not be construed as a complete listing of the job responsibilities and requirements. This job description may be modified at any time, for any reason, at the sole discretion of management.
In the spirit of pay transparency, we are excited to share the base salary range for this position is $85,000 - $93,000, exclusive of fringe benefits or potential incentives. This position is also eligible for an annual corporate bonus. If you are hired at USALLIANCE Federal Credit Union, your final base salary compensation will be determined based on factors such as skills, education, and / or experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members as a part is any final offer. Please keep in mind that the range mentioned above is the full base salary for the role. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer a generous compensation and benefits package. USALLIANCE Federal Credit Union, as an Equal Opportunity Employer, values and supports the diverse cultures, perspectives, skills, and experiences within our workforce.
All positions must adhere to standard BSA / AML policies, procedures, and processes. Employees must demonstrate awareness of business functions and how business decisions affect financial and / or non-financial work results.
Salary : $85,000 - $93,000
