Dealership - Parts Counter Person

Overview :

Powersports of Modesto is seeking a dynamic and customer-focused Parts Counter Person to join our team. The ideal candidate will have a strong background in parts inventory management, particularly in receiving and stocking, along with a commitment to delivering exceptional customer service. A passion for motorcycles, ATVs, UTVs, and all things powersports is a must!

Key Responsibilities :

• Customer Service : Assist customers in identifying and purchasing the correct parts and accessories for their vehicles while providing a friendly, professional experience.
• Parts Sales : Efficiently manage counter sales by responding to customer inquiries, processing transactions, and upselling additional products or services.
• Receiving and Stocking : Handle incoming parts shipments, verify accuracy, and ensure proper stocking and organization of inventory.
• Inventory Management : Maintain accurate inventory records, perform regular stock checks, and assist with inventory cycle counts to minimize discrepancies.
• Technical Expertise : Develop and maintain a strong understanding of parts catalogs, vehicle schematics, and powersports equipment to provide accurate recommendations.
• Team Collaboration : Work closely with the service and sales teams to ensure seamless operations and exceptional customer satisfaction.
• Problem Solving : Address customer concerns or discrepancies with orders and inventory promptly and professionally.

Qualifications :

• Previous experience in a parts counter or related role, preferably in a powersports, automotive, or similar industry.
• Strong knowledge of powersports vehicles (motorcycles, ATVs, UTVs, etc.) and their components.
• Experience with receiving, stocking, and organizing inventory in a retail or dealership environment.
• Proficiency with parts management software and dealership management systems (Lightspeed experience is a plus).
• Exceptional customer service and communication skills, both verbal and written.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Self-motivated with a positive attitude and a passion for powersports.
• Bilingual in Spanish is a plus.
Benefits :
• 401(k)
• Paid time off and holiday pay.
• Retirement plan options.
• Employee discounts on parts, accessories, and services.

How to Apply :

• Please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this position. We look forward to reviewing your application!

Salary : $20 - $22