Warehouse Production and Personnel Manager

Job Description:

As nation's largest online military uniform and insignia retailer, USAMM relies on the efficiency of its production and order fulfillment facility in Killeen, Texas. We consider this facility to be a well-oiled, high energy machine - operating with a customer-centric mentality.

To deliver on our promise to military veteran customers, we rely on exceptionally talented, bright, and committed people. Currently, we’re seeking an experience warehouse manager to oversee and assist our General Manager with operations - with a particular focus on personnel management, staffing, training, and ensuring production timelines and quality control thresholds are met on a daily basis.

This skilled multi-tasker will be an instrumental part USAMM's upper-level management group overseeing a diverse group of 110 to 130 individuals - depending on the season - in a fast-paced, positive, efficient production and order-fullfillment atmosphere in our temporary Killeen production facility. In April 2025, USAMM is moving down the street to a brand new 28,000 square foot national headquarters, currently under construction. Assisting in the coordination of that move will be an integral part of this individual's short term tasking objectives.

This position offers aggressive opportunities for pay increases for the outstanding individual.

Position Objectives:

• Ensure that the warehouse operates at peak efficiency — with customer satisfaction the primary goal — by supervising, organizing, and training warehouse employees and establishing, monitoring, and managing operational goals.
• Develop warehouse operations systems by optimizing staffing to our product handling and storage requirements;
• Train and manage the warehouse team to solve day-to-day operational issues and reach short and long term performance goals;
• Oversee daily operations while managing staffing needs;
• Assessing staffing issues and preemptively ensuring a competitive, efficient operation by developing USAMM personnel and growing our team to our unique needs;
• Maintain a safe and healthy work environment.

Responsibilities:

• Supervise daily warehouse activities, including quality assurance, floor productivity, and shipping;
• Schedule and oversee warehouse team, and manage the flow and quality of work to maximize efficiency and minimize overtime;
• Inspect equipment, tools, and machinery regularly, and oversee general maintenance when necessary.

Required skills and qualifications:

• Three or more years of experience in a warehouse and/or production role managing, hourly employees and department managers;
• In lieu of the various "required"warehouse management experience in a warehouse qualifications, military veterans with excellent leadership skills and experience in command positions as either an NCO or officer will be highly valued and encouraged to apply;
• Proficiency with warehouse procedures and policies;
• Aggressive problem-solving skills and leadership qualities;
• Ability to work collaboratively with all levels of company staff;
• Ability to deliver effective feedback, both written and verbal;
• High energy;
• Can do individual that makes things happen and never accepts "no" as an answer;
• High school diploma or equivalent as a minimum educational requirement.

About USAMM:

USAMM is the preeminent e-commerce military uniform and insignia company in America carrying more than 30,000 military uniform products in stock for all six branches of the U.S. Armed Forces and is also famous in the military for producing the highest quality custom ribbon and medal racks for wear on official military uniforms.

USAMM values smart, ambitious and NICE humans whose presence on our team uplifts our diverse and unique organization comprised of more than 120 employees.

USAMM is nearly 20-years-old, in business since 2005. Veteran-owned organization dedicated to serving our nation's veterans and honoring their service to our country.

USAMM Benefits Package:

• Fully paid Health Insurance
• Fully Paid Dental Insurance
• Fully Paid Vision Insurance
• Fully Paid Life Insurance
• Fully Paid Long Term Disability Insurance
• Supplemental Insurance Benefits Available
• Paid PTO and Vacation Time - Maxing out at 28 Days after 6 Years
• 401(k)
• 401(k) Matching
• Aggressive Opportunities for Pay Increases.

Job Type: Full-time

Pay: $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Warehouse experience: 3 years (Preferred)

Ability to Relocate:

• Killeen, TX 76543: Relocate before starting work (Required)

Work Location: In person

Salary : $65,000