What are the responsibilities and job description for the Retail Store Manager position at UScellular/Quality Cellular?
Company Overview
Quality Cellular is a community-driven company dedicated to empowering and inspiring individuals through exceptional solutions in the retail telecommunications industry. With over two decades of experience, we have adapted to the evolving technology landscape while maintaining our commitment to outstanding customer care and product knowledge.
Summary
As a Retail Store Manager at Quality Cellular, you will lead a dynamic team in delivering exceptional customer experiences while driving sales and operational excellence in one or more retail locations. This role is essential in fostering a positive store environment and ensuring that our mission of high-quality service is upheld across all interactions. Compensation is a combination of annual salary plus uncapped monthly bonus based on store performance.
Responsibilities
- Lead and motivate the store team to achieve sales targets and deliver excellent customer service.
- Oversee daily operations, including inventory management, staffing, and merchandising.
- Develop training programs for staff to enhance product knowledge and sales techniques.
- Monitor staff performance, providing feedback and coaching as needed.
- Ensure compliance with company policies and procedures while maintaining a positive work environment.
- Foster relationships with customers to enhance loyalty and satisfaction.
Qualifications
- Proven leadership experience in retail management or a similar role.
- Flexibility in working a schedule to include nights, weekends, holidays, and special events. Some travel to alternative locations is required.
- Strong team management skills with the ability to inspire and develop others.
- Demonstrated follow-through and attention to detail.
- Bilingual abilities are a plus for enhancing customer communication.
- Knowledge of inventory management practices is beneficial.
- Demonstrated ability in training development for staff improvement.
- Previous experience as an assistant manager is advantageous but not required.
If you are ready to take your career to the next level in a vibrant retail environment, we invite you to apply today and join our passionate team at Quality Cellular!
Job Type: Full-time
Pay: $38,000.00 - $48,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
- Retirement plan
Shift:
- 8 hour shift
Experience:
- Management: 1 year (Required)
Work Location: In person
Salary : $38,000 - $48,000