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Family Support Specialist

USCRI
Raleigh, NC Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 4/13/2025

Job Description

Job Description

The U.S. Committee for Refugees and Immigrants (USCRI) supports people who have lost or left their homes. For over 100 years, the unwavering commitment of our leadership, team, network of service providers, and advocates has helped redirect the destiny of countless vulnerable lives. In neighborhoods, in Washington, and around the world, we break down barriers and demand justice for refugees and immigrants as they successfully integrate into new communities. We provide essential social and legal services to rebuild productive lives, turning tragedy into prosperity. We are a purpose driven organization with a mission to protect the rights and address the needs of persons in forced or voluntary migration worldwide and supporting their transition to a dignified life. To learn more about our work, please visit our website at www.refugees.org.

OVERVIEW

The Family Support Specialist will be supporting the Home Study (HS) and Post Release Services (PRS) department. This position is remote, located in North Carolina and requires up to 50% local state travel.

This position offers a $3,000.00 Hiring Bonus. Starting pay is $30.90 Hourly and may be subject to change on experience, education, and cost of living.

DUTIES AND RESPONSIBILITIES

  • Conduct time-sensitive and thorough home study assessments for potential placements for Unaccompanied Children (UC), including background interviews, home assessment, and case analysis.
  • Provide culturally and linguistically appropriate post placement services and comprehensive case management for Unaccompanied Children (UC).
  • Carry a case minimum caseload of 25 PRS cases, or at least 3 home studies with 20 PRS cases.
  • Conduct brief interventions to help families address crises and manage conflict, as needed.
  • Complete individualized needs assessments with UC and sponsor, and develop case plans with particular attention to culture, language, and special circumstances.
  • Maintain a high standard of record-keeping according to USCRI and ORR policies and procedures.
  • Provide information, education, referrals, outreach, advocacy, and support to ensure that each child receives the services they require.
  • Assess the safety and appropriateness of the placement on an ongoing basis using child welfare principles and social work best practices through phone / video calls, interviews, and home visits.
  • Build a network of local pro bono legal resources and service providers to facilitate access for Unaccompanied Children (UC) and sponsors, and track individual progress.
  • Coordinate and maintain communication with key stakeholders.
  • Participate in regular training and communication sessions with supervisor and headquarters staff.
  • Other duties as assigned by supervisor.

All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job duties indicated are not to be an exhaustive statement and other job-related duties may be assigned as required by the supervisor(s).

REQUIREMENTS

  • Masters of Social Work, a behavioral science, or social services field, with at least two years’ progressive experience in the fields listed above; or a Bachelor’s degree in social work, a behavioral science, or social services field with a minimum of three years’ progressive experience in the fields listed above.
  • Experience in child welfare, child placements, family preservation and social service provision is desired.
  • Must be skilled at writing professional, thorough assessment reports.
  • Must possess an extensive knowledge of immigrant community local resources.
  • Excellent organizational, verbal, written, and interpersonal communication skills, and ability to prioritize duties in a fast-paced environment.
  • Must have a valid driver's license, insurance, a clean driving record, and personal transportation.
  • Position requires up to 50 percent long distance travel with limited notice.
  • Position is remote and the candidate must have an appropriate workspace to complete documentation, client phone calls, and video conferencing.
  • Fluency in Spanish is required, proficiency in additional languages a plus.
  • Candidate must demonstrate a commitment to comply with mandatory state reporting requirement for child abuse and neglect.
  • Candidate must have dedication to the human rights of refugees, immigrants, asylum seekers and displaced people.
  • Candidate must pass a criminal background check that includes past history of conviction of child and sexual abuse.
  • Possess or be able to obtain CPR and basic first aid certification.
  • Demonstrated support of USCRI’s values by exhibiting respect for others, maintenance of confidential information and an appreciation of a multicultural workplace.

    • TRAINING REQUIREMENTS

  • Satisfactory completion of USCRI’s Orientation and Training.
  • Satisfactory completion of ORR required trainings prior to serving clients and on an annual basis.
  • Complete additional training as identified by supervisor or Human Resources.

    • PHYSICAL DEMANDS

  • Use of manual dexterity, tactile, visual, and audio acuity.
  • Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands.
  • Occasional lifting (up to 25 pounds), bending, pulling, and carrying.
  • Quantitative / mathematical ability (addition, subtraction, multiplication, division, standard measurements).

    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    ADDITIONAL NOTES

    Please submit a resume with cover letter describing your interest and qualifications with your online application.

    References will be required at time of the final interview.

    No telephone calls please. Position will remain open until filled.

    BENEFITS

    Our comprehensive benefits package includes : health, dental, vision, and life insurance; disability coverage; a 401(k) plan with a generous USCRI contribution; and much more. All full-time employees working 30 hours per week are eligible. USCRI covers 85% of all premiums for employees and their dependents for medical, dental, and vision insurance, which is significantly higher than the benchmarks.

    EQUAL EMPLOYMENT OPPORTUNITY

    U.S. Committee for Refugees and Immigrants is an equal opportunity employer.

    Salary : $31

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