What are the responsibilities and job description for the TECHNICAL LEAD, WEB PORTAL position at USCS?
USCS is the 3rd largest 3PL in the US and leading provider of 3rd party logistics solutions. The Center of Digital Excellence or CoDE is the IT division of USCS responsible for the entire digital footprint of the company. We develop, manage and fully support the company’s on-prem and cloud infrastructure, custom software solutions, vendor integrations and cyber-security. These include ERP, Warehouse management, Data Warehousing, Data Science, Automation integrations, our Customer Portal, and many more 3rd party vendor systems integrations and oversight.
Job Overview :
As a 3PL (third party logistics provider) we are responsible for safekeeping of our customer’s inventory as it moves through the cold chain. It’s critical that we can give our customers insights into where their products are and how efficiently inventory is moving towards its destination. We have recently launched a project to rethink and rebuild a modern customer portal. The portal aspires to deliver a modern user experience leveraging natural language capabilities as well as dynamic contextualized content to our customers so they can find what they are looking for or are informed of what they should know. This solution will also form the basis of providing APIs and hooks for our customer’s system to integrate with ours. We are looking for a Technical Lead to help deliver on this vision of improving customer experience through this exciting new customer portal initiative. In this role you will oversee the design, development, delivery and ongoing product enhancements of the new customer portal. To be successful in this role you are expected to partner with business stakeholders to continually deliver a great customer experience to our end customers and our internal customer experience teams.
The Job Details :
- Technical Leadership : Provide technical leadership and guidance to the development team throughout the project lifecycle. Conduct code reviews, resolve technical issues, and mentor team members to ensure high-quality deliverables.
- System Integration : Develop strategies for integrating the Power Platform with existing systems and data sources, ensuring smooth data flow and interoperability. Identify potential risks and challenges and devise mitigation plans accordingly.
- Solution Architecture : Collaborate with enterprise architects and other technical stakeholders to align the Power Platform architecture with the overall enterprise architecture framework. Ensure compliance with best practices, security standards, and data governance policies.
- Stakeholder Collaboration : Work closely with business users, data analysts, and other stakeholders to understand their needs, gather requirements, and design solutions that meet their expectations. Communicate technical concepts effectively and present architectural recommendations to both technical and non-technical audiences.
- SDLC oversight : Oversee all aspect of the software delivery lifecycle with continuous automated delivery pipelines and quality assurance.
- Operations oversight : Oversee monitoring and support of the live system to ensure high availability and reliability in production.
- Continuous Learning : Stay abreast of the latest developments in the Power Platform ecosystem, including updates, new features, and best practices. Proactively assess emerging technologies and provide recommendations for their adoption where appropriate.
- Power Platform Expertise : We are leveraging this platform for our customer portal, so experience with this technology or any adjacent low code technologies is a plus.
The Job Specifics :
Qualifications :
Other Abilities You Will Need to Have : The physical demands described below are representative of those required of an individual performing the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
The Standard Details :
What’s In It For You :
A great company with great people. Full-time employees not under contract are offered : 401K and Educational Assistance after 1 year; If elected, Blue Cross Blue Shield after 30 days of service; Company Life Insurance; and a bunch of other great perks.
Things We Need To Mention :
