What are the responsibilities and job description for the Business Development Representative position at Userpilot?
About Us:
Userpilot is a leading product engagement and analytics platform trusted by over 1,000 companies worldwide. Our innovative event-based tracking solution helps product teams gain actionable insights to acquire, convert, and retain users, with the support of powerful user engagement and feedback tools. We’re disrupting the market, and the time to join us is now!
About the Role:
We’re looking for a Business Development Representative to join our team. This role will be hybrid, working 3 days a week (M/W/Th) in our Austin, TX office. As a BDR at Userpilot, you’ll play a crucial role in driving revenue growth by reaching out to high value prospective customers to illustrate how Userpilot can solve their challenges. This is a unique opportunity to be part of a fast-growing company at the forefront of product engagement.
Responsibilities:
- Manage Warm Leads: Effectively handle a steady stream of warm marketing leads who have some degree of awareness of Userpilot
- Hunt Cold Leads: Balance a book of business that involves cold outbound
- Drive Pipeline: Hit and exceed business generation targets through calling, email, and LinkedIn prospecting
- Build Relationships: Connect with product and marketing leaders to both diagnose and understand their challenges
- Become a Product Expert: Learn the Userpilot platform and how customers leverage it to onboard, engage, and support customers
- Collaborate Internally: Work closely with Customer Success, Product, and Marketing teams to ensure a cohesive customer experience from start to finish
- CRM Management: Keep your book of business organized and up-to-date in our CRM system.
Qualifications:
- Experience: At least 1 year of professional experience, not necessarily in SaaS/sales. Some sales experience is preferred.
- Driven to learn & excel: learn & develop your interpersonal skillset
- Detail focused: be organized, consistent, and methodical in your approach to work
- Communication Skills: Excellent communication skills, both written & verbal
- Goal-Oriented: Focused with the ability to manage competing priorities
- Tech-Savvy: Proficient in CRM software like Salesforce or HubSpot, or a quick learner with an interest in technology
- Balanced: be professional yet personable. Work life balance is key to our success
- A passion for personal growth & professional development, with a sense of curiosity & resourcefulness
Benefits:
- Competitive base salary and attractive OTE
- Training opportunities & mentorship for professional growth
- Dynamic work environment
- Private employee medical insurance
Join us at Userpilot and be part of a team that’s changing the game in product engagement. If you’re ready to make an impact, we want to hear from you!
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Userpilot is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
