What are the responsibilities and job description for the Event Support position at USHG?
Manhatta is a love letter to New York City. Perched 60 floors up, embodying the spirit of a tried-and-true New Yorker, Manhatta is rooted in and inspired by the people that gravitate here. Bringing a deep collection of international wines and spirits and a relaxed dinner menu to the heart of the financial district, Manhatta is the party you’ll want to return to night after night.
Who you are:
The Event Support team member is an hourly team member who delivers thorough and thoughtful hospitality and service. They support the Server and Captains by nurturing positive team and guest interactions, which leads to exceeding guest expectations. You have great communication skills, strong work ethic, and a knowledgeable passion for food and beverage service. The ability to interact with staff, clients and other stakeholders in a fast-paced environment while remaining flexible, proactive, efficient, and reliable is crucial to this role. The ideal candidate exudes a high level of professionalism and hospitality expertise at all times.
What you’ll do:
- Consistently support a culture of Enlightened Hospitality
- Possess an understanding of proper steps of service and consistently executes them with efficiency and grace, while maintaining a sense of urgency throughout service
- Anticipate and respond to guest needs
- Ensure constant communication with Event Captains, staff members, management and the kitchen during service
- Maintain the high standards of cleanliness and proper appearance throughout all areas of event venues
- Reliably complete all assigned set up and breakdown tasks
- Demonstrate knowledge of Department of Health (DOH) and USHG’s health and safety standards
- Demonstrate a desire to learn more about the event and work as a team
- Demonstrate basic guest recognition skills—can identify USHG leadership, key clients, and event hosts
- Show understanding of all service styles (ex: reception, buffet, seated, coat check)
- Demonstrate appropriate tableside and guest interaction manner
- Works effectively and safely with team members to complete set up and break down tasks and service
What we need from you:
- Catering/fine-dining experience is helpful; service and hospitality-oriented attitude a must
- On-demand availability
- TIPS Certification (preferred)
- NYC Food Handler’s Certificate (preferred)
What you’ll get from us:
- Hourly rate of $30/hr
- Comprehensive Medical, Dental, and Vision insurance
- Paid Time Off to support you with an active life outside of work
- Paid Parental Leave
- 51% dining discount throughout the USHG family of restaurants
- Eligibility for the USHG Digital Wallet, where you'll have daily access to earnings and flexible saving options
- Flexible Spending Options (health care, dependent care, transit & parking)
- Employee Assistance Program to support overall mental wellbeing
- Exclusive access to primary care, mental health, and other healthcare services
- Matched 401(k) to help you invest in your future
- Generous Employee Referral Program
- Access to the USHG HUGS Employee Relief Fund
The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.
Salary : $30
