What are the responsibilities and job description for the Receptionist position at USI Holdings Corporation?
General Description: The Receptionist deals with inquiries on the phone and face to face, and ensures all visitors are signed in and properly attended. The Receptionist handles incoming and outgoing mail and packages and is responsible for on and off-site file storage.
Responsibilities:
Function as back up to Fulfillment.Scan and file documents as needed.Schedule Iron Mountain pickups and maintain storage records.Handle all shipping and receiving.Assist with special projects, as needed.Update and distribute telephone lists.Tidy and maintain the reception area.Control inventory relevant to reception and kitchen areas.Receive and sort mail and deliveries.Prepare correspondence and documents.Provide general administrative and clerical support.Monitor visitor access and maintain security awareness.Deal with queries from plan participants.Greet people entering the organization.Provide information to callers.Answer telephone, screen and direct calls.Knowledge, Skills and Abilities:
- High school diploma in any field from an accredited institution.
- Degree in any field from a certified college.
- Knowledge of clerical and administrative procedures.
- Knowledge of consumer service practices and principles.
- Strong keyboard skills.
- Effective communication skills and professional personal presentation.
- Ability to manage information of employees.
- Must be able to multi-task.
- Organizing, planning, and customer service orientation
- Great attention to detail and stress tolerance.
- Should be honest, respectful, and trustworthy.
- Should be flexible and possess cultural awareness.
- Possess skill in Excel, Outlook and Word.
- Ability to lift 40 lbs.
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Committed to a Diverse, Equitable, and Inclusive Workplace
Nationally Recognized as a Top Insurance Employer
- Recognized as one of Insurance Business America’s Top Insurance Employers for the seventh consecutive year (2018-2024).
- Named to Business Insurance’s annual list of the Best Places to Work in Insurance five years in a row (2020-2024).
- Named to Fortune’s 2024 Best Workplaces in Financial Services & Insurance list.
- Honored by Glassdoor as a Best-Led Company in the U.S. in 2024.
- Recognized by Newsweek as one of America’s Greatest Workplaces for Diversity in 2024
Visit our Awards and Accolades page for a complete list of our latest industry awards and recognitions!
USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including potential compensation incentives, medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.
Job ID:
Salary : $40,000 - $45,000