What are the responsibilities and job description for the Part-time Receptionist position at USLI?
Location: Folsom, CA
About Us: At USLI, we’re not just about insurance — we are committed to making a difference, both internally and externally. Our community is built upon five values: Caring, Attitude, Respect, Empathy and Energy. Our commitment to these values leads us to make better decisions and furthers our true sense of community. By joining our team, you'll be part of a vibrant organization that values innovation, collaboration and growth. Here, you’ll have the opportunity to shape the future of underwriting and make a meaningful impact.
Your Role: You will be responsible for answering incoming calls, assisting callers or redirecting them to the proper extension, and welcoming visitors to our company. This position requires managing a high volume of phone interactions, spending approximately 80% of the workday on the phone. The role operates on-site in our Folsom office from 2 to 8 p.m. PST.
Key Responsibilities:
- Manage incoming calls: Answer calls and assist or redirect callers to the appropriate extension
- Welcome visitors: Greet guests and provide assistance upon their arrival
- Provide information: Deliver policy-specific information to callers, including policy numbers and customer details
- Direct inquiries: Connect callers to the appropriate contact on the phone-escalation list
- Assist potential insureds: Guide potential clients to customers for information regarding insurance coverage
- Notify employees: Inform the relevant USLI employee when a guest arrives
- Support operations: Perform other duties and responsibilities as needed to ensure smooth operations
Qualifications:
- Education: High school diploma required
- Experience: A minimum of 12 months of business experience preferred
Salary Range: $28/hr.
What We Offer: One of the advantages of working at USLI is the competitive salary and benefits program we offer full-time and eligible part-time employees. Benefits include performance-based triannual bonuses, medical benefits paid at 100% for full-time employees and 80% for eligible part-time employees, a profit-sharing program, free lunch every day while on-site, and more than 450 annual personal and professional development courses. Explore more company benefits.
Why USLI? At USLI, we are committed to fostering a vibrant and inclusive community that celebrates the rich diversity of all ethnicities, nationalities, abilities, genders, gender identities, sexual orientations, ages, religions, socioeconomic backgrounds, and life experiences. We understand the importance of continuous learning, self-reflection, acknowledging our biases, and expanding our perspectives beyond our own. We actively encourage open dialogue on diversity, equity, inclusion, and belonging to support a workplace where every individual feels valued, respected, and empowered to contribute at their fullest potential. Join us in building a diverse and inclusive environment where our shared values drive us toward excellence.
Job Type: Part-time
Pay: $28.00 per hour
Expected hours: 12 – 29 per week
Schedule:
- Monday to Friday
Work Location: In person
Salary : $28
