What are the responsibilities and job description for the Evening Circulation Specialist position at usm-pilot?
Special Instructions to Applicants
This position is responsible for building closure Sunday through Thursday. Hours will vary depending on open library hours. Review of applications will begin 5 days after posting and continue until position is filled. Candidates should attach cover letter and resume to application.
Job Summary
The Evening
Circulation Specialist supervises circulation services and student employees on
duty, as well as assists with building security during evening hours of library
operations. The work includes providing courteous and efficient service to
patrons of Cook Library. The position performs a variety of other support
functions, including building closing and monetary responsibilities. Typical
work hours are Sunday through Thursday, 3 p.m. to midnight and will vary
according to the academic calendar, university holidays, and similar variables.
Primary Duties and Responsibilities
1. Supervises evening operations of the circulation desk. Tasks include, but are not limited to: Provides excellent customer service and timely response to patron requests. Assists patrons according to established policies and procedures, addresses patron complaints and problems patiently and proactively; resolves routine problems; identifies and refers complex or potentially serious problems to the supervisor. Works evenings, weekends, and holidays as required.
2. Coaches and assists student employees when the students’ supervisor is not present: Models good work habits for others and reports concerns to supervisor as needed
3. Coordinates matters of building use and security during evening hours. Tasks include, but are not limited to: Monitors security in the building and ensures all guidelines are followed and participates in building closing procedures. Serves as employee in charge according to assigned schedule.
4. Performs financial responsibilities. Collects and counts money accepted at the circulation desk on a daily basis and balances petty cash at closing. Reports any discrepancy to the supervisor. Performs special projects and other duties as assigned.
