What are the responsibilities and job description for the Telecommunication Technician position at usm-pilot?
Special Instructions to Applicants
Please include list of references with application.
Job Summary
Install,
maintain, and troubleshoot local area networks, voice and data endpoints,
cabling plants and communication rooms, analyze and fix network-related
problems reported by users.
Primary Duties and Responsibilities
- Activates network and telephone jacks, configuring
network switches and analog voice gateways as needed.
- Provides tier two support for network, telephony,
and IP video infrastructures, which includes monitoring, troubleshooting,
installation, and maintenance.
- Performs moves, adds, and changes of communication
endpoints utilizing work order support system.
- Assists network/telephony administrators and
engineers in resolving complex voice and data communications issues within
the enterprise network.
- Maintains documentation of network and telephone
jacks, endpoints, e911 locations, and inside and outside cable plants.
- Maintains and increases technical knowledge through coursework, workshops, seminars, readings, and cross training with other team members.
- Performs other duties as assigned.