What are the responsibilities and job description for the Multimedia Technician position at usm?
Special Instructions
Please include a cover letter and list of references.
Job Summary
Assists in
coordination of personnel for the delivery and support of audio and video
equipment. Provides technical support for audio, video, and classroom
equipment, including integrated and interactive video classrooms. Provides
first level support for security camera systems throughout campus. Coordinates
with campus constituents with the planning of new audio/video hardware
installations. Serves as technical resource responsible for all phases of the
multimedia classrooms.
Primary Duties and Responsibilities
- Assists customers in the identification of
appropriate multimedia technologies, writing of specifications, product
evaluations, price quotations, purchasing equipment, effectiveness of
equipment, and training to effectively operate multimedia systems.
- Serves as the key resource and consultant for
multimedia technology to customer by providing educational presentations
on applications and proper usage of technology and being actively involved
with cross-unit project teams.
- Ensures the quality of daily operations in the
multimedia classrooms remains high by assisting with the scheduling of
repair and maintenance, producing usage statistics, evaluating services, and
making recommendations for growth and reallocation of resources when
needed.
- Serves as a point-of-contact for telephone and
email access to multimedia classroom services to include taking equipment
maintenance requests, being the first line of support, and routing calls
to other resources. Coordinates and
ensures working order of equipment and operates equipment for special
campus events. Assists faculty,
staff, and departments in the identification of problems related to the
multimedia classrooms.
- Ensures accurate equipment inventory records. Performs other duties as assigned