What are the responsibilities and job description for the System Administrator (Hybrid) position at USM?
The Arizona State Retirement System is seeking an experienced Senior Systems Administrator within its Technology Services Division. The position duties include :
- Working closely with other IT teams including Information Security, Service Desk, Quality Assurance, Production Support and product vendors to plan, deploy and sustain a stable, highly performing and available infrastructure and application environment.
- Ownership / oversight and hands-on planning, deployment and operational upkeep of ASRS' infrastructure and applications.
- Proactive monitoring, identification and resolution of the most complex infrastructure and application problems.
- Promoting and advancing team efficiencies and capabilities through DevOps / automation improvements.
- Additionally and as needed :
- Maintain timely, accurate and complete documentation and desk procedures for systems and team functions.
- Identify and remediate security vulnerabilities.
- Administration and management of :
- Multi-tiered COTS applications
- Public-cloud services
- Physical and virtual servers
- Mid-tier storage arrays and SAN
- Security appliances
- Active directory and group policy
- Secure remote access, remote desktop / VDI
- Adherence to Incident, Problem, Configuration and Change Management processes and controls.
- Perform IT Service Management functions including creating tickets, communicating directly with users / IT staff, fielding incident escalations, performing troubleshooting operations and thoroughly documenting progress / status.
- ASRS' intent is to transition this temp position to full-time employee after a period of 6-9 months. Long-term temporary status is not an option.
- Thorough understanding of multi-tiered application architecture.
- Technical knowledge of Microsoft Windows Server and client operating systems.
- Technical knowledge of Linux Server operating systems.
- Ability to automate operational tasks and routines using PowerShell and / or other automation platforms / methods.
- Proven customer service skills and ability to work professionally and effectively with all levels of staff.
- Proven organizational skills.
- Demonstrated problem-resolution skills and analytical / critical thinking abilities.
- Ability to work within established operational policies and guidelines.
- Ability to work independently with minimal supervision.
- Ability to adapt to the changing needs of the agency.
- Experience working in a 24x7, mission-critical enterprise public cloud and on-premises data center environment.
- One or more relevant industry-accepted certifications related to the following technologies : AWS, Cisco, Microsoft, VMWare, etc.
- BS in Computer / Information Systems and / or five years of experience as a server / network administrator in a medium-large enterprise.
The Arizona State Retirement System is seeking an experienced Senior Systems Administrator within its Technology Services Division. FPCC 7 year BKG Check It's primarily remote, but they will need to come into the office as needed, as well as for the first three days of their employment
