What are the responsibilities and job description for the Business Office Float FT position at USPI?
JOB SUMMARY
Under the direction of the Business Office Manager, is responsible for covering any aspect of the business office necessary. Many duties includes scheduling, insurance verification, financial counseling, patient calls and chart building.
Successful candidate will possess outstanding multi tasking abilities, communication and teamwork as well as the ability to keep up in a fast paced working environment. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.
DUTIES AND RESPONSIBILITIES:
- Verifies insurance prior to patient''s arrival, to include 'Add On''s and Direct Admits'
- Obtains pre-certification from insurance companies for procedures that require pre-certification.
- Requests office notes from referring physician if needed for Authorization.
- Calculating and Informing patients of amount due
- Communicating with the Dr. office''s
- Ensures all required forms are placed in designated areas of the patients chart
- Daily preparation of charts for next day''s surgeries within required deadline (NO LESS than 3 days prior to surgery, for all cases scheduled four days or more in advance of surgery date)
- Preparation of medical consents for each chart prepared
- Labeling necessary documents and adding physician orders
- Out-bound collection calls to patients regarding their medical invoice/bill answering questions and setting up payment/payment plans.
- Utilization of various collection strategies and methodologies to contact consumers in order to negotiate payment in full or payment arrangements on debt within federal, state and client collection guidelines and laws.
- Knowledge of health care financing and Medical Collections preferred.
- Other duties as assigned
BENEFITS
Our competitive salary and benefits package includes medical and dental insurance, 401(k), paid time off and life insurance. -
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Required Skills:
EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:
- Minimum 2-4 years of hospital or medical office experience required.
- Must be able to communicate verbally and non-verbally in a professional way.
- Ability to use time wisely in preparing work area to meet high-paced demand.
- Show a genuine desire to work and improve the hospital as a whole.
- Extreme multi- tasker
- Strong medical terminology.
- Must demonstrate excellent phone etiquette and exceptional customer service skills.
Required Experience:
Qualifications
- Bachelor's degree or equivalent work experience.
- Nursing or Master's degree preferred.
- Minimum three years of experience in a top administrative or management position in the health care field.
- Good command of the English language, both verbal and written.
- Ability to work well with physicians, employees, patients, and others.
- The Governing Board may determine other qualifications as seen fit.
Working Conditions and Physical Requirements
- Mobility to move about the facility to supervise employees and activities.
- Office environment typical, but frequent exposures to patient care areas.
USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
