Collector - FT

Mountain Empire Surgery Center is hiring a Collector!

Welcome to Mountain Empire Surgery Center, where advanced technology and compassionate care come together to provide exceptional outpatient surgical services!

Why join Mountain Empire Surgery Center?

·       Patient-Focused Excellence: At Mountain Empire, we are committed to offering a high-quality, service-oriented environment where patient care is our priority. Join a team that makes a meaningful difference in the lives of our patients every day.

·       Accredited Quality: Our facility is accredited by The Joint Commission, reflecting our dedication to maintaining the highest standards of safety, quality, and excellence in all aspects of care.

·       Physician Ownership: Be part of a center where physicians have an ownership or investment interest, fostering collaboration and a shared commitment to success. A list of physician owners or investors is available upon request.

·       State-of-the-Art Facilities: With 4 operating rooms equipped with advanced technology, our center provides surgeons with the tools they need to deliver precise and efficient care.

·       Diverse Specialties: Mountain Empire Surgery Center specializes in a range of advanced surgical procedures, including: ENT, Orthopedics, Same Day Joint Replacement, Same Day Spine Surgery, ROSA Knee System

·       Innovative Care: Work in an environment that embraces the latest surgical advancements, such as the ROSA Knee System, to ensure patients receive the highest standard of care.

Collector at Mountain Empire Surgery Center:

·       Extensive knowledge of claims reimbursement and collection efforts for Managed Care, Medicare, Medicaid, Workers Comp, Commercial plans, etc. 

·       Knowledge of billing, collections and reimbursement of claims processing.

·       Contacts clients and collect outstanding payments.

·       Responsible for follow up on delinquent surgery center claims), working an expected number of claims per day. Majority of claims will have been submitted to various insurance carriers electronically. Knowledge of how to interpret a managed care contract, Medicare and Medicaid and Workers Compensation claims is a must. You will be given tools to calculate allowable and required to determine appropriateness of reimbursement and appeal claims as necessary.

·       Extensive contact with insurance carriers of all types, as well as communication with patients regarding out of pocket amounts is required. Identification of accounts that have been either under or over paid, issuing credit balance information either to the insurance carrier or the patient. All of these practices done in a professional and communicative manner, per policies and procedures, guidelines, internal control measures and established goals.

Qualifications

Education:

·       High school diploma or equivalent  

Required Experience:

·       3-4 years previous collections experience, with emphasis on healthcare insurance collections of all types. Preference shown to previous experience in an ambulatory surgical setting.

·       Medical terminology.

·       Prefer previous experience working with Advantx. (Patient Accounting System)

·       Ability to work independently.

·       Excellent communication skills and interpersonal skills.

·       Skilled in time management and prioritization of emergent situations.

·       Good customer service skills, always demonstrates professionalism.

·       Comfortable utilizing critical thinking skills.

·       Typing 45-60 WPM.

·       Proficient with Microsoft Office products.

·       Experience with electronic patient information systems.

·       Prefer previous experience with Electronic Health Record system. 

What We Offer:
As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:

·       Medical, dental, vision, and prescription coverage

·       Life and AD&D coverage

·       Availability of short- and long-term disability

·       Flexible financial benefits including FSAs and HSAs

·       401(k) and access to retirement planning

·       Paid holidays and vacation

Who We Are:
At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

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