What are the responsibilities and job description for the Front Desk full time position at USPI?
Front Desk
Wisconsin Specialty Surgery Center
Welcome to Wisconsin Specialty Surgery Center
At Wisconsin Specialty Surgery Center & North Shore Surgical Suites, we believe health and care are inseparable. We focus on offering a high quality, service oriented environment for your surgical procedure. Our technology allows surgeons to perform procedures in the specialty areas of: Orthopedics, Spine, Total Joints, ENT, Podiatry, Pain Management, Gynecological.
POSITION SUMMARY:
Under the day to day general direction of the Office Manager, the Front Office Receptionist handles and routes all incoming calls and greets patients and patient families. Additionally, the Receptionist is responsible for insurance verification as needed, cash collections and the correct handling of patient charts.
Qualifications
- High School diploma or equivalent required.
- Must be competent in the use of basic office equipment including computer, printer, telephone and fax.
- Demonstrated ability to communicate effectively and remain poised and professional when interacting with potentially hostile patients and family members.
- Must possess excellent clerical and organizational skills.
What We Offer
As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:
- Medical, dental, vision, and prescription coverage
- Life and AD&D coverage
- Availability of short- and long-term disability
- Flexible financial benefits including FSAs and HSAs
- 401(k) and access to retirement planning
- Paid holidays and vacation
Who We Are
At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.
USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.
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