What are the responsibilities and job description for the Receptionist Part Time position at USPI?
USPI’s Norman Endoscopy Center is looking for a talented Part Time Receptionist to join the team! Our mission at Norman Endoscopy Center is to provide high quality gastrointestinal services to each and every patient in a safe, convenient, congenial environment. We are committed to promoting gastrointestinal health and wellness through the delivery of excellent clinical care.
Schedule: Tuesday, Wednesday, Thursday 7:30AM-4PM
POSITION SUMMARY:
1. Is responsible for the day-to-day patient flow through the check-in process to facilitate efficient functioning of the center.
2. Unlocks the doors and makes coffee for the lobby. Ensures the lobby is ready for patients and visitors.
3. Greets patients and family with friendly demeanor. Acts as a resource for patients and visitors.
4. Acts as a resource to staff regarding office issues (scheduling questions) and patients/visitor concerns.
5. Answers telephone with a “friendly” voice, assists caller as needed or directs them to the person who can help them. Primary person to answer NEC phone calls.
6. Obtains photo identification and insurance cards from patients, as well as collect pre-pay amounts. Creates Promissory Notes when needed.
7. Inputs patient’s personal and insurance information into the electronic health system, including PHI Authorization, POA information, and Advanced Directives.
8. As needed, quietly assists the patient in completing necessary paperwork upon check-in, in compliance with HIPAA policy.
9. Sets up new charts daily for the next day’s patients including stickering charts and filling out physician survey card information.
10. Assists physicians and nurses with retrieval of any chart needed during the day.
11. Communicates ordering needs for charts to the Business Office Manager.
12. Distributes mail and provides payments to Business Office Manager for posting.
13. Makes appointment reminders calls to patients for the next business day.
14. Enters anesthesia charges on face sheets to be sent to Sooner Anesthesia for billing
15. Maintains cancellation log and scans cancellation charts.
16. Other duties as assigned.
Required Skills:
EDUCATIONAL REQUIREMENTS:
1. High School graduate or equivalent
2. Certification in Medical Record Management and Medical Terminology preferred but not necessary.
Required Experience:
EXPERIENCE REQUIREMENTS:
1. Ability to deal efficiently and effectively with a wide variety of individuals.
2. Ability to communicate effectively and document information accurately.
3. Knowledge of basic medical terminology.
4. Basic computer knowledge.
5. Strong organizational skills.
6. Ability to multitask while displaying a courteous and respectful manner to patients, family members, staff and physicians.
7. Knowledge of efficient filing systems
8. Ability to maintain a strong sense of professionalism.
9. Complies with HIPAA Policy and Procedure
10. Performs other appropriate duties as assigned.
