What are the responsibilities and job description for the Regional Business Office Manager position at USPI?
Regional Business Office Manager - Germantown, TN and Southaven, MS
Gastro One pride itself on providing excellence in patient care at every encounter. Our center performs a broad range of outpatient surgical procedures. Our mission is to care for every patient and their family as if they were our own. Each patient, each family, each and every time.
JOB SUMMARY
The Regional Business Office Manager manages three local surgery centers in the area and reports to the the Administrator. The ideal candidate will possess outstanding multi-tasking abilities, communication and teamwork as well as the ability to keep up in a fast paced working environment. The successful candidate should be able to demonstrate previous successful/positive customer service encounters.
We are seeking an experienced and dynamic professional with a proven track record as a healthcare Business Office Manager experience. The successful applicant will be driven and results-focused with a 'can do attitude.' We are committed to providing high quality service to our patients, our staff and our medical staff. As a member of the extraordinary leadership team, you will set the tone and culture for the center. This is a position of high responsibility and high pressure. The reward comes in offering outstanding care to our patients and in developing our staff. This prestigious position at our well-respected surgery center is available to the right person.
The Regional Business Office Manager leads an efficient, successful, highly focused customer service trained business office team including:
- Surgery scheduling
- Admissions/registration
- Insurance verification
- Patient financial counselors
DUTIES AND RESPONSIBILITIES:
- Managing revenue cycle process
- Establish and maintain protocols for the charge entry
- Complete all month end close processes.
- Assures compliance to industry regulatory standards as well as North Central/USPI Business Office standards, policies and procedures.
- Communicates regularly and effectively
- Dynamic leadership skills to help direct, coach and motivate staff.
- Conduct personnel evaluations for employees supervised.
- Interview and hire personnel as needed due to staff changes.
- Conduct departmental meetings.
- Maintain strict confidentiality in regards to patient account status.
- You will lead many process improvement initiatives
- You will ensure accurate business transactions and processes which require a high level of professional judgment and discretion in carrying out assignments, the ability to problem solve, a high degree of confidentiality, and the ability to work under pressure.
Who We Are
At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.
USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.
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Required Skills:
- A Bachelor's or Associate's degree in a business or HIM related field is ideal
- Minimum of five years business office management experience, three as a department manager.
- Proficiency in accounting and ability to use computer automated accounting systems (Advantx).
- Experience working with all types of third party payers.
- Skilled multi-tasker
- Excellent communication (written and verbal) and organizational skills.
- Demonstrates accountability, integrity, professionalism, openness, receptive to change, creativity and innovative.
