What are the responsibilities and job description for the Front Desk Agent/Night Auditor position at USPM Group?
The Role That Puts You Front and Center
Imagine this: You are the face of the flourishing Hilton Garden Inn Covington/Mandeville, located in the heart of vibrant Covington, LA. This is a place where genuine Southern charm meets world-class hospitality. The result? An environment where your love for customer service and your knack for connecting with people will truly shine.
Why You Will Love This Role
As our Front Desk Agent, you will wear the hat of a warm host, a seasoned guide, and a trusted problem-solver. You'll have the pleasure of greeting our guests, ensuring they feel welcomed from the moment they step into our inn. You'll help register them, settle their accounts, and provide top-notch customer service throughout their stay. With every interaction, you'll be the friendly face that makes our guests' experience memorable. Plus, you'll play a crucial role in maximizing our revenue and occupancy.
What We're Looking for in You
- You're available to work nights, weekends, and holidays.
- You have a positive attitude, with an unwavering desire to deliver outstanding service.
- You have a detail-oriented approach, with a knack for multi-tasking and problem-solving.
- Experience in a hotel or related field would be great, but not essential.
- Completion of college course work in a related field could be an advantage.
- You have a high school diploma or equivalent.
- You know how to communicate effectively with colleagues and guests.
- You can meet deadlines and follow directions.
What This Role Involves Physically
- Sometimes, you'll need to work flexible and long hours.
- You should be able to stand during your entire shift.
So, if you're passionate about people and want to kickstart your career in hospitality in one of the most picturesque locations in Louisiana, this is your chance. Your journey toward a fulfilling career starts at the Hilton Garden Inn Covington/Mandeville. Here, you don't just work at the front desk; you become the heart of our inn. Come, be a part of our team!
Job Types: Full-time, Part-time
Pay: $12.00 - $14.00 per hour
Expected hours: 24 – 40 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Overnight shift
- Weekends as needed
Work Location: In person
Salary : $12 - $14
