2025 USRowing Youth National Championships - Guest Experience Team Volunteer

Job Title: Guest Experience Volunteer

Reports to: USRowing Competition Coordinator, USRowing Regatta Director [On-Site]

Location: Nathan Benderson Park

5851 Nathan Benderson Circle

Sarasota, Florida 34235

Job Type: Volunteer [5 positions available]

Duration: On-Site: June 11 – June 15, 2025 (with physical setup beginning June 11)

About: USRowing is a nonprofit organization recognized by the United States Olympic and Paralympic Committee as the national governing body for the sport of rowing in the United States. The organization’s mission is to steward, strengthen, and grow American rowing by championing performance and igniting new passion for the sport.

USRowing selects, trains, and manages the teams that represent the U.S. in international competition. The organization serves multiple constituencies including novice learn-to-rowers, parents of rowers, masters rowers, adaptive rowers, collegiate rowers, indoor rowers and, most recently, coastal rowers.

We are focused on growing diversity, equity, and inclusion within the sport of rowing on a national scale, on increasing support for our national team programs, and providing additional benefits and value to our over 77,000 individual members and 1,430 rowing organizations.

Job Summary:

The 2025 USRowing Youth National Championships celebrates its 30th anniversary as one of the premier youth sporting events in the United States. Recognized as the SportsTravel Best Amateur Sports Event in 2023, this prestigious four-day competition showcases the talent and dedication of over 4,000 athletes and 1,000 coaches, drawing more than 5,000 spectators. With its vibrant atmosphere and inspiring performances, the Youth National Championships provides a unique opportunity to contribute to an event that embodies excellence, community, and the spirit of youth athletics. Be part of a milestone year for this iconic event!"

USRowing is seeking enthusiastic college students for a Guest Experience Team during the 2025 USRowing Youth National Championships. This opportunity is perfect for students looking to gain hands-on experience in event management and guest services while working in a dynamic, fast-paced environment. These volunteers will serve as part of the Guest Experience Team, ensuring a welcoming and seamless experience for athletes, families, and spectators at one of the nation’s premier sporting events.

Key Responsibilities:

• Guest Services: Serve as the initial point of contact for guests as they arrive at the venue, providing directions, answering questions, and ensuring a welcoming experience.
• Event Hospitality: Manage guest check-in areas and ensure facilities remain organized and presentable.
• Spectator Interaction: Guide families and spectators to key areas such as viewing zones, dining options, and event highlights.
• Venue Support: Help maintain smooth operations by assisting with venue logistics.
• Problem Solving: Act as a liaison between guests and event staff, addressing concerns or escalating issues to supervisors when needed.
• Collaboration: Work closely with USRowing staff and other volunteers to create a positive and memorable experience for all attendees.
• Additional Duties: Other duties assigned by supervisor.

Qualifications:

• Current college student, preferably pursuing a degree in Hospitality, Event Management, Sports Management, or a related field.
• Strong interpersonal and communication skills with a customer-first mindset.
• Ability to adapt and thrive in a fast-paced, team-oriented environment.
• A proactive and friendly attitude with a commitment to delivering exceptional guest service.
• Availability for the full duration of the event (June 11–15, 2025).
• Must have reliable transportation to and from the event; travel expenses are not provided.
• Comfortable standing or walking for extended periods and working outdoors in various weather conditions.

Benefits:

• Housing and meals (breakfast and lunch) provided during the event.
• Gain hands-on experience in event management and hospitality at a nationally recognized event.
• Network with industry professionals and leaders in sports and event management.
• Opportunity to enhance your resume with a prestigious volunteer opportunity in the sports, event management, and hospitality industries.
• Course credit available.
• LinkedIn endorsement and letters of recommendation available.

USRowing Values: USRowing is committed to the following values to fulfill its mission and achieve its priorities:

• CULTURE OF MUTUAL RESPECT. Foster an inclusive culture honoring the rights, views, and inherent value of others, treating all with dignity and courtesy.
• PROFESSIONALISM. Develop and share expertise, act effectively and efficiently, and be responsive and reliable, honoring all pledges and promises in a timely and trustworthy manner.
• SAFETY. Be constantly mindful of safety on and off the water, taking proactive measures to prevent injury, abuse, or other harm, and help others both within USRowing and among member organizations.
• INTEGRITY. Have the courage to choose what is right, adhere to the mission and practice our values rather than merely profess them. Employ the highest ethical standards, demonstrating honesty and fairness in every action we take.
• FAIR COMPETITION. Commit to upholding the integrity of sport to ensure a level playing field devoid of doping, cheating or other forms of unfair advantage.
• TEAMWORK. Work collaboratively and assume positive intent; support each other to combine individual strengths while keeping an eye on the greater good.
• ENJOYMENT IN ALL ASPECTS OF SPORT. Create opportunities for involvement that promote a positive experience and lifelong love for rowing for all.

How to Apply: Apply Online

Application Deadline: February 28, 2025

After submitting your application, you will be contacted via email within two (2) weeks to schedule an interview with the USRowing Competition Coordinator, Regie Robinson.

USRowing is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We are committed to growing diversity, equity, and inclusion in the sport of rowing and believe that works begins in our own space. We believe diversity makes us stronger and encourage individuals with diverse backgrounds and life experiences to apply to join our team.