Event Program Manager

1 Opening
Lehi

Event Program Manager

Project Manager I

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000 practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

Visit us at UST.com.

You Are:

The Event Program Manager is responsible for planning, tracking, communication, and execution of key initiatives for both internal and external audiences across Customer products. This role is integral in properly aligning customer requirements with Customer capabilities during high profile / high need engagements. The Program Manager will also be responsible for creation and maintenance of repeatable program methodologies that can be applied to a broad range of interconnected products, with a direct impact on Customer success.

The Opportunity:

• Lead Event Program execution, providing a unified “One Customer” experience for high profile customer engagements.

• Lead and collaborate with cross-functional teams within engineering, product, partner sales, escalation, etc., across Customer’s landscape of Dynamic (Business) Experience, Creative and Sign solutions.

• Evangelize program solutions across the organize, while listening, understanding and championing strategic change.

• Orchestrate communication to provide clear project transparency.

• Handle program risks, develop mitigation plans, and escalate critical issues to leadership for timely resolution.

• Ensure the use of best practices, application of lessons learned and ensure a positive, collaborative work environment for the team.

• Responsible for ongoing internal and external client satisfaction, managing relationships with individuals, teams and senior leadership, setting expectations, owning communication and facilitating escalation. This requires the ability to develop relationships with, and ensure the appropriate participation of, key client stakeholders and leadership.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What You Need:

• Exceptional verbal and written communication skills; ability to synthesize and structure strategic issues in a concise way, capable of engaging people at all levels within the organization.

• Project, Program and Product experience.

• 8 years of project management experience, driving large-scale company-wide initiatives requiring teamwork across a broad set of partners and participants.

• Strong discovery & documentation habits and skills.

• History of being a self-starter, resourceful, and able to prioritize in a fast-paced globally diverse environment with multiple objectives.

• Proficiency in Agile methodologies, Wiki, Jira, SharePoint, Workfront, and MS Office tools preferred. Power BI and ServiceNow proficiency is a plus.

• Comfort with ambiguity, a can-do attitude, and the ability to learn, grow, and take on expanded duties as business needs evolve

• Exceptional program management skills (PMP or similar certification a plus) with experience designing processes, driving adoption and leading organizational change

• BS or equivalent experience

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Utah

Compensation Range: $84,000-$126,000

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

What We Believe:

We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.

Project Management,Agile Methodologies,Program Management