What are the responsibilities and job description for the Program Manager position at UST Global?
Role description
Program Manager
Product Manager II
Who We Are:
Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.
UST is a mission-driven group of 29,000 practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.
With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.
Visit us at UST.com.
You Are:
Program Manager drives strategic objectives by overseeing multiple project activities and workstreams. This is accomplished by recruiting, training, coaching employees; communicating expectations; planning, monitoring, appraising, and reviewing contribution and enforcing policies and procedures.
The opportunity:
- Develop resource and sequencing plans to oversee large scale IT projects.
- Coordinate sub-projects/tasks among vendor and internal resources.
- Maintain and prioritize list of issues affecting project and pro-actively assuring their resolution through appropriate party (e.g., solution architect, infrastructure architect, software/hardware vendor, System Integrator).
- Create project reporting (e.g., status updates, reviews) and deliver presentations indicating progress reports.
- Evaluate and create review documents for changes to project scope.
- Perform program risk assessment and assist in evaluating and identifying controls for the risks.
- Maintain and closely monitor the program risk management plan.
This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.
What you need:
- Previous Experience: 2 to 3 year of experience in roles with similar responsibilities.
- Leadership: Effectively manages own time and provides visibility into ongoing work. Recognizes when teammates encounter difficulties in their tasks and readily offers support. Demonstrates initiative by taking action without constant direction from others.
- Agile: Applies values of quality, response to change, customer centricity in the way of working. Works iteratively and incrementally as standard. Understands the differences between agile and traditional practices, and can select the best fit for context.
- Design: Knows good design practices (e.g., design patterns, known structures, industry solutions) that are applicable to their role. Identifies opportunities or issues to apply best practices.
- Optimization: Designs solutions with performance in mind. Performs proof of concept on potential solutions to assess their impact. Identifies performance issues in day-to-day operations and s the team. Analyzes technologies or methods that have the potential to complement, improve, or optimize the solution. Offers optimization solutions that positively impact metrics (e.g., turnaround or processing time, resource consumption).
- Technical Tutoring: Has the necessary knowledge to solve many of the technical impediments the development team encounters. Knows and suggests good practices, novel technologies, and methodologies with the potential to add value to the project. Promotes discussions on the best ways to approach a solution. Provides ongoing on-the-job coaching to junior team members.
Benefits
Employees receive mandatory and non-mandatory benefits such as fourteen (14) days of vacation beginning on the date of hire, vacation premium, ten (10) paid holidays, a Christmas Bonus of thirty (30) days’ pay, Monthly Food Vouchers, Saving Fund, and health insurance. Certain employees may be eligible for additional Company benefits beginning on the date of hire, including dental, disability and life insurance plans; four (4) days of personal time off per year, up to three (3) days of paid medical leave per year, and up to three (3) days of paid bereavement leave per year.
What we believe:
We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.
Humility:
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
Humanity:
Through business, we will better the lives of those less fortunate than ourselves.
Integrity:
We honor our commitments and act with responsibility in all our relationships.
An Equal Opportunity Workplace, Free of Discrimination and Harassment
At UST, we strive to provide a work environment free of discrimination and harassment. We are an equal opportunity employer and employment decisions are based on merit and business needs. Our Human Rights Policy further illustrates our stand on this. We are committed to following fair employment practices that provide equal opportunities to all employees. We do not discriminate or allow harassment on the basis of race, color, religion, disability, gender, national origin, sexual orientation, gender identity, gender expression, age, genetic information, military status, or any other legally protected status. At UST, we value diversity and believe that a diverse workplace builds a competitive advantage.
Un lugar de trabajo con igualdad de oportunidades y libre de discriminación y acoso
En UST, nos esforzamos por proporcionar un ambiente de trabajo libre de discriminación y acoso. Somos un empleador que ofrece igualdad de oportunidades y basa las decisiones de empleo en los méritos y las necesidades del negocio. Estamos comprometidos a seguir prácticas de empleo justas que brinden igualdad de oportunidades a todos los empleados. No discriminamos ni permitimos el acoso por motivos de raza, color, religión, discapacidad, género, origen nacional, orientación sexual, identidad de género, expresión de género, edad, información genética, estado militar o cualquier otro estado legalmente protegido. En UST, valoramos la diversidad y creemos que un lugar de trabajo diverso construye una ventaja competitiva.
UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.
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Skills
Leadership Abilities,Technical tutoring,Agile methodology expertise,Project Management
About UST
