Technical Project Manager

1 Opening
Issaquah

Technical Project Manager

Project Manager II

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000 practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

Visit us at UST.com.

You Are:

UST is looking for a Technical Project manager (TPM) is to provide management support with one of the leading retail organizations in the US. The ideal candidate must possess a strong background in leading, equipping, and enabling world class delivery of releases following Agile and SAFe methodologies in a growing hybrid cloud environment. The candidate must possess excellent written and verbal communication skills with the ability to collaborate effectively with domain experts and technical experts in the team.

The Opportunity:

• Manages all aspects of supplier relationships and holds suppliers accountable to established SLAs and Client standards.

• Leads a team that is able to balance a strategic approach to Client’s e-business needs with IT initiatives through prioritization and resource allocation.

• Works closely with peers to ensure cross functional teams adhere to best practice methods, techniques, tools, and standards for successful execution of Client’s methodologies.

• Executes against approved projects and meets dates in support of scheduled releases.

• Accounts for all aspects of release planning and outcomes with Agile product and project teams.

• Assists portfolio release managers and leads as necessary, portfolio level release planning sessions.

• Maintains and communicates release calendar updates and workback schedules.

• Establishes, maintains, and adheres to release templates across the department, including but not limited to, portfolio and value stream release and milestone schedules, change forms, deployment plans, issue trackers, approvals, and retrospectives.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What You Need:

• Background working in Azure cloud projects

• Agile, SAFe certifications.

• Strong time management skills and the ability to be self-directed.

• Ability to evaluate, troubleshoot, and follow-up on customer issues, as well as replicate and document for further escalation.

• Ability to effectively prioritize and execute multiple tasks in a high-pressure environment, including during disaster recovery/crisis situations.

• Ability to keep up to date with trends in Cloud service delivery and update department practices to remain competitive.

• Agile and DevOps process and mindset.

• Computer Science, Business, or related degree and/or professional certification(s) or equivalent experience. 5 years technical management experience or technical leadership equivalent

• Demonstrates strong collaboration skills to advance cross-functional projects, resourcing needs, and resolution to issues.

• Ability to operate with a high sense of urgency.

• Experience with large scale, complex, multi-platform, multi-partner, high-transactional systems.

• Strong interpersonal skills; able to work with people at all management levels.

• Strong communication skills, both oral and written.

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Washington

Compensation Range: $96,000-$144,000

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

What We Believe:

We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.

TPM,Risk Management,Monitoring,EXECUTION