What are the responsibilities and job description for the Site Reliability Engineer (SRE) position at UST?
Role Description
Site Reliability Engineer (SRE)
Lead I - Software Engineering
Who We Are
Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.
UST is a mission-driven group of 29,000 practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.
With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.
Visit us at UST.com.
You Are
The Site Reliability Engineer (SRE) with DevOps expertise ensures the reliability, availability, and performance of critical systems and services. This role bridges the gap between development and operations teams, employing automation, monitoring, and best practices to enhance system scalability, reduce downtime, and improve overall efficiency.
The Opportunity
What You Need
Role Location: Virginia
Compensation Range: $82,000-$125,000
Benefits
Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.
Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.
Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.
Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).
All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.
What We Believe
We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.
Humility
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
Humanity
Through business, we will better the lives of those less fortunate than ourselves.
Integrity
We honor our commitments and act with responsibility in all our relationships.
Equal Employment Opportunity Statement
UST is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.
UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.
#UST
#CB
Skills
Devops,Aws,Aws Cloud
Site Reliability Engineer (SRE)
Lead I - Software Engineering
Who We Are
Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.
UST is a mission-driven group of 29,000 practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.
With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.
Visit us at UST.com.
You Are
The Site Reliability Engineer (SRE) with DevOps expertise ensures the reliability, availability, and performance of critical systems and services. This role bridges the gap between development and operations teams, employing automation, monitoring, and best practices to enhance system scalability, reduce downtime, and improve overall efficiency.
The Opportunity
- Preference locations (Richmond, Atlanta, Norfolk, Mason)
- Design, implement, and maintain high-availability systems.
- Create and enforce Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Service Level Agreements (SLAs).
- Conduct root cause analysis for system failures and implement post-mortem processes to prevent recurrence.
- Automate infrastructure provisioning, deployment pipelines, and operational processes.
- Build and maintain CI/CD pipelines using tools like Jenkins, GitHub Actions, or GitLab CI/CD.
- Develop Infrastructure as Code (IaC) using tools like Terraform, CloudFormation, or Ansible.
- Implement robust monitoring, logging, and ing solutions using tools like Datadog, or Splunk.
- Establish proactive incident response processes and manage on-call rotations.
- Ensure effective documentation for incident handling and resolution.
- Optimize system performance through capacity planning and resource management.
- Enable horizontal scaling of services to handle increasing loads.
- Work closely with development teams to improve application resilience and performance.
- Enforce security best practices in infrastructure and application development.
- Conduct vulnerability assessments and implement remediation measures.
- Ensure compliance with organizational and industry standards.
- Act as a bridge between development and operations teams to foster a DevOps culture.
- Coach teams on best practices in reliability, automation, and DevOps.
- Advocate for a culture of ownership and continuous improvement.
What You Need
- Expertise in cloud platforms like AWS, Azure, or GCP.
- Proficiency in Linux system administration and networking concepts.
- Strong programming/scripting skills (e.g., Python, Go, Bash. Understanding of Terraform creation).
- Familiarity with containerization and orchestration tools like Docker and Kubernetes.
- Knowledge of database management (SQL and NoSQL).
- Soft Skills:
- Strong problem-solving and troubleshooting abilities.
- Excellent communication and collaboration skills.
- Ability to work in fast-paced, high-pressure environments.
Role Location: Virginia
Compensation Range: $82,000-$125,000
Benefits
Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.
Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.
Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.
Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).
All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.
What We Believe
We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.
Humility
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
Humanity
Through business, we will better the lives of those less fortunate than ourselves.
Integrity
We honor our commitments and act with responsibility in all our relationships.
Equal Employment Opportunity Statement
UST is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.
UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.
#UST
#CB
Skills
Devops,Aws,Aws Cloud
Salary : $82,000 - $125,000
