What are the responsibilities and job description for the 2025 US Open Facility Operations Administrative Assistant (Seasonal) position at USTA National Headquarters?
Who We Are
It takes the most talented people to put on the world’s greatest tennis event. The US Open Tennis Championships is one of the highest-attended annual sporting events in the world. Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to be a part of the event that has redefined 'spectacular' and has become a worldwide pop-culture destination. With more than 1 Million on-site visitors, 200 million television viewers worldwide, close to 40 million online visits and more than 2 billion social media engagements in 2024, why not come and enjoy the thrill and excitement of working with our team?
We are seeking Seasonal Facility Operations Administrative Assistant team members to play an essential role in the US Open experience. In this role, you will be responsible for providing administrative support to the maintenance and engineering departments.
The Role
- Greet and assist all staff and guests in a welcoming and friendly manner
- Report unattended bags and packages, medical situations, incidents, or emergencies immediately to the command center
- Provide administrative support to the maintenance and engineering departments
- Answer, screen, and direct Facility Operations Department telephone calls
- Keep office and equipment organized
- Responsible for creating and maintaining files, typing, faxing, filing, and other duties as assigned
- Provide all trades and vendors with information necessary to complete tasks at hand
- Receive/enter work order tickets timely and accurately
- Communicate and assist in resolving critical issues with Facility Operations Manager and Senior Director
Who You Are
- 1-3 years administrative experience
- Proficient use of Microsoft Office Suite (Word and Excel)
- Previous guest or customer service related experience
- Punctual and presentable shift attendance, neatly groomed in a clean, well-maintained uniform
- Available to work for the full duration of the US Open tournament
- Must be able to work 12 hour shifts and be available days, nights and weekends
- Personable and proactive team player with excellent communication skills
- Remain calm and focused in a fast-paced environment as well as during stressful situations
- Computer savvy
- Bilingual Spanish (required)
What We Offer
Compensation: This is a non-exempt position with an hourly rate of $18.00.
Uniforms: Employees will be provided with uniforms to ensure a professional and cohesive team appearance.
Daily Meal Allowance: A meal allowance will be loaded onto your credentials each workday during the US Open, allowing you to enjoy meals on-site during your shift.
Exciting Work Environment: Be part of a dynamic team at a world-class venue, contributing to an unforgettable experience for players, staff, and fans.
Come One, Come All
We strongly encourage you to apply if you’re interested; all unique backgrounds and experiences welcome!
USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.
Salary : $18
