What are the responsibilities and job description for the 2025 US Open Guest Access Team Member (Seasonal) position at USTA National Tennis Center Inc?
Who We Are
It takes the most talented people to put on the world’s greatest tennis event. The US Open Tennis Championships is one of the highest-attended annual sporting events in the world. Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to be a part of the event that has redefined 'spectacular' and has become a worldwide pop-culture destination. With more than 1 Million on-site visitors, 200 million television viewers worldwide, close to 40 million online visits and more than 2 billion social media engagements in 2024, why not come and enjoy the thrill and excitement of working with our team?
We are seeking a Seasonal Guest Access Team Member who will play a crucial part in creating our 2025 US OPEN team!
The Role
- Monitoring entrances and exits within specific locations
- Screening guests as they enter facility for correct credential access
- Providing guest assistance by answering questions or giving directions
- Maintaining communication with supervisors and the US Open Command Center
Who You Are
- Proficient English fluency
- Professional but courteous communication skills
- Must be available to work entire duration of the US Open (August 19th - September 8th)
- Ability to interact with a diverse group of guests to provide the highest level of customer service
- Ability to maintain a positive and professional demeanor at all times
- Available to work for the full duration of the US Open tournament and be available days, nights, weekends and extended hours
- Able to remain calm in a focused and fast paced and sometimes stressful environment
- Ability to stand for long periods of time and may require walking up / down stairs
What We Offer
Compensation: This is a non-exempt position with an hourly rate of $18.00.
Uniforms: Employees will be provided with uniforms to ensure a professional and cohesive team appearance.
Daily Meal Allowance: A meal allowance will be loaded onto your credentials each workday during the US Open, allowing you to enjoy meals on-site during your shift.
Exciting Work Environment: Be part of a dynamic team at a world-class venue, contributing to an unforgettable experience for players, staff, and fans.
Come One, Come All
We strongly encourage you to apply if you’re interested; all unique backgrounds and experiences welcome!
USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.
Salary : $18
