What are the responsibilities and job description for the Undergraduate Intern Summer 2025 -US Open & Enterprise Systems Technology position at USTA?
Who We Are
We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.
Why Intern with the USTA?
We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and crafting opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game!
The Role
This is an 8-week program from June 10th through August 13th.
Working hours: Monday-Thursday, 9:00 AM - 5:00 PM EST
Hybrid schedule: Must be capable to work on-site 2-3 days per week at the Westchester Office.
Hourly rate: $20.00
We are seeking a proactive and detail-oriented Business Analyst Intern to join our team! In this role, you will work closely with stakeholders to analyze business systems, evaluate user needs, and support efforts to improve operational efficiency. This internship offers an excellent opportunity to gain hands-on experience in business analysis while contributing to meaningful projects that align with organizational strategies.
- Analyze current business processes and systems to identify areas for improvement and efficiency.
- Collaborate with stakeholders to gather and document user requirements, defining project scope and objectives.
- Conduct in-depth research and analysis to support data-driven decision-making and strategic planning.
- Develop and present actionable recommendations for process and system enhancements.
- Assist in the design, implementation, and testing of new solutions, ensuring alignment with business needs.
- Prepare detailed documentation, including workflows, use cases, and technical requirements.
- Ensure the confidentiality and security of sensitive information throughout all phases of the project.
Who You Are
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills to interact with team members and stakeholders effectively.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and data visualization tools (e.g., Tableau or Power BI).
- Knowledge of business analysis techniques and methodologies.
- Strong attention to detail and ability to manage multiple tasks and deadlines.
- Self-starter with a collaborative mindset and eagerness to learn.
What the Program Offers
As an intern, you will fully immerse into the USTA culture and be a true part of the team! During the program you will have the opportunity to network with Senior Leadership- including the CEO- as well as be mentored by current staff. Additionally, you can look forward to:
- Weekly professional development workshops.
- Participation in a group project which will be presented to staff at the end of the program.
- Opportunity to have your resume reviewed by one of our recruiters.
- Ability to participate in company activities, including our 7 Business Resource Groups.
- And more!
Come One, Come All
We strongly encourage you to apply if you’re interested; all unique backgrounds and experiences welcome!
USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.
Salary : $20
