Demo

Program Management & Change Management Consultant

USZoom LLC
New York, NY Full Time
POSTED ON 1/13/2025
AVAILABLE BEFORE 4/7/2025

Contract

Program Management & Change Management Consultant

Montebello, New York

iPostal1 and our parent company USZoom have been pioneering digital mailboxes and mailroom management software since 2007! Our network of digital mailbox locations is the largest and fastest growing with thousands of locations across the U.S. and abroad. We have the most mailbox features and the best customer satisfaction ratings of any digital mailbox provider. We are BBB accredited with an A rating.

We are seeking a Program Management & Change Management Consultant to join our team for a 4-6-month assignment. This is a full-time remote role working Monday - Friday, 9 : 00 - 5 : 00 EST with ability to travel to our headquarters in Rockland County, NY as needed.

Responsibilities :

  • Support the establishment of our Project Management Office (PMO) :

Support the build out in creating a roadmap for the PMO's implementation and integration within the organization.

  • Define the governance framework, including policies, standards, and procedures.
  • Establish a Standardized Project Management Framework :
  • Develop and implement a consistent methodology for project management and planning across the organization.

  • Discovery / Audit :
  • Conduct discovery sessions with team members to understand current workflows and communication methods.

  • Gather insights on team collaboration and identify areas for improvement.
  • Document findings and provide actionable recommendations for enhancing team communication and workflow efficiency.
  • Analyze team workflows and communication to identify improvement areas.
  • Build a Knowledge Base of Best Practices :
  • Create a repository of project management best practices, templates, and tools that can be accessed and utilized by project managers across the organization.

  • Support the Design and Implementation of a Project Management Technical Solution :
  • Evaluate, recommend, and implement a project management tool (e.g., Asana, Jira).

  • Enhance Project Execution Efficiency :
  • Improve the efficiency and effectiveness of project execution, ensuring projects are completed on time, within scope, and on budget.

  • Manage 1-2 Key Projects :
  • Ensure timely and successful completion of 1-2 critical projects.

  • Mentor and shadow the Internal Project Manager.
  • Transfer knowledge and best practices to the internal Project Manager.
  • Transition and Handover :
  • Prepare comprehensive project documentation and handover materials.

  • Ensure smooth transition of ongoing projects to permanent project management resources.
  • Qualifications :

  • Bachelor's Degree in Business Administration, Management, Organizational Development, or a related field.
  • Certifications such as Project Management Professional (PMP), Certified Change Management Professional (CCMP), or Prosci Change Management Certification can be advantageous.
  • 5 years of experience in program management, project management, or change management roles.
  • Proven track record of successfully managing complex projects and leading change initiatives within organizations.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and teamwork skills.
  • Ability to work independently and manage time effectively.
  • Ability to manage multiple projects simultaneously and prioritize tasks in a fast-paced environment.
  • Ability to maintain integrity and trustworthiness in handling sensitive information.
  • iPostal1 is an Equal Opportunity Employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, religion, sex, sexual orientation, gender identity and / or expression, pregnancy, age, national origin, marital status, disability, military status, genetic information, or any other category protected by law.

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