What are the responsibilities and job description for the Systems Analysis and Process Enhancement Expert position at USZoom LLC?
About the Role
We are seeking a detail-oriented and analytical professional to join our team as a Process Improvement and Systems Analyst.
The ideal candidate will collaborate with internal stakeholders, evaluate existing processes, identify areas for improvement, and implement solutions to optimize efficiency and streamline operations.
This role requires a strong understanding of business processes, data analysis, technology systems, and a keen eye for detail.
Key Skills and Qualifications
- Bachelor's degree in Business Administration, Information Systems/Technology, Engineering, or related field.
- 3 years of experience in process improvement, business analysis, or systems analysis role.
- Experience working with technology platforms required.
- Strong analytical and problem-solving skills, with the ability to think critically and strategically.
- Proven experience in project management or work organization, preferably in a fast-paced environment.
- Proficiency in process mapping, data analysis, and process optimization methodologies (e.g., Lean Six Sigma).
- Experience with business process modeling tools (e.g., Visio, Lucidchart) and project management software.
- Excellent communication skills, with the ability to effectively interact and collaborate with stakeholders at all levels of the organization.
- Ability to manage multiple projects simultaneously and prioritize tasks in a fast-paced environment.
- Ability to maintain integrity and trustworthiness in handling sensitive information.