Assistant Director, Human Resources - Hospital/Ambulatory Services

JOB DESCRIPTION

In direct support of a segment of the institution, leads a team of HR Managers, Senior HR Partners, and HR Partners. Facilitates specialized human resources processes by managing complex employee relations issues, providing guidance to client unit leadership, and identifying areas for process improvement. Serves as a Strategic HR Partner and develops effective partnerships across the client unit and the HR department to deliver value-added service to management and employees. Collaborates with various internal customers and stakeholders to help identify and manage human resources initiatives. Oversees the work of Strategic HR Partners, and dotted line oversight of the HR Generalists. Collaborates effectively with HR Centers of Expertise and other support services functions. Requires limited supervision; acts under a high level of autonomy.

RESPONSIBILITIES

• Reporting directly to the Sr. Director, HR Strategic Services and Workforce Strategies in HR Service Delivery.
• Serves a primary back-up to the functional leader when needed to attend meetings and assist with special projects.
• Oversees defining, and monitoring the scope of work of of the HR Managers, Senior HR Partners, and HR Partners.
• Provides leadership guidance and HR expertise to the HR Service Delivery Team by serving a core leader of the team.
• Assists in the design, development, and implementation of HR focused strategic initiatives to meet the current and future needs of the Office of Human Resources and/or institution.
• Provides solutions that address human resources and employee relations needs with a critical thinking approach.
• Consults with all levels of management, providing HR related expertise and interpretation when needed.
• Attends regularly scheduled meetings with respective business units to confirm service expectations, identify trends and proactively address anticipated needs of the business units assigned.
• Analyzes trends and metrics in partnership with COEs within the Office of Human Resources.
• Works closely with management and employees to improve working relationship, build morale, and increase retention.
• Reviews and provides recommendations to business units i.e. promotions, demotions, title changes, compensation changes, org design/development, and performance management.
• Provides guidance and input on business unit restructures, talent reviews, workforce planning and succession planning.
• Partners with the Employee Relations COE and/or Office of Legal Affairs to address complex employee relations issues.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
• Identifies training needs for business units and individual executive coaching needs.
• Understands the client unit’s budget and provides guidance on appropriate investments for each critical area.
• Performs all other duties as assigned as assigned by the functional leader of HR Service Delivery.
  
  

QUALIFICATIONS

• Computing Acumen: Proficiency in Microsoft Office Suite. (Intermediate)
• Work Acumen: Ability to work autonomously, analyze and problem solve. (Advanced)
• Project Management: Effective project management, planning and organizational skills, and ability to multi-task in a rapidly changing environment. (Intermediate)
• Relationship Management: Ability to manage interactions to provide service and to support the organization. (Advanced)
• Communication: Superior interpersonal, communication and presentation skills and ability to effectively exchange information with stakeholders. (Advanced)
• Business Acumen: Ability to understand and apply information with which to contribute to the organization’s strategic plan. (Advanced)
• Leadership: Ability to direct and contribute to initiatives and processes within the organization. (Advanced)
• Ethical Practice: Ability to integrate core values, integrity, and accountability throughout all organizational and business practices. (Advanced)
• HR Expertise: Knowledge of principles, practices, and functions of effective human resource management. (Advanced)
• Talent Management: Ability to manage a team and oversee varying work-streams. (Advanced)
• Autonomy: Ability to work autonomously, analyze, problem solve, and utilizie critical thinking skills. (Advanced)
• Confidentiality: Ability and integrity to work with highly confidential information and maintain confidentiality. (Advanced)
  
  

REQUIRED SKILLS

Five (5) years of supervisory experience is required.

REQUIRED SKILLS

Must have experience in HR regulatory compliance, employee relations and be knowledgeable of employment law.

REQUIRED SKILLS

Seven (7) years of professional level HR experience.