What are the responsibilities and job description for the Benefits Coordinator-Intermediate ( UTHP Medicine Cardio Oncology Mays Cancer Center) position at UT Health San Antonio?
Job Description
Under general supervision, responsible for providing customer service to patients by scheduling appointments, performing check-in and check-out procedures, verifying insurance benefits and obtaining authorization, and providing telephone triage.
Responsibilities
- Verifies and / or obtains all benefits insurance information for patients.
- Obtains authorizations and referrals.
- Assists in the collection of copays and existing balances due; assists with financial counseling as needed.
- Serves as an insurance resource for all clinic staff; remains up to date on all insurance issues.
- Handles and answers all phone calls and transfers calls to the appropriate departments as needed.
- Manages patient appointments according to the physician's schedules and / or protocols.
- Performs all other duties as assigned.
Qualifications
EDUCATION :
LICENSE AND CERTIFICATION :
