Health Systems Physician Outreach Liaison

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY
The Health System Physician Relations Liaison position directly reports to the Director, Physician Outreach Program. The position is located in the Department of Physician Outreach. Physician Relations Liaisons are responsible for all aspects of physician outreach for both inpatient and outpatient clinical activities. They serve to effectively facilitate communication among specialists and primary care physicians resulting in a strong chain of referral relationships and growing patient volumes for the Health System. Specifically, the Physician Relations Liaison identifies, proposes, and executes physician outreach projects for assigned ambulatory practice and hospital programs. They must have the ability to establish strong partnerships with internal clients to assist in reaching the service line project goals and objectives. Additionally, they must have the ability to develop strong relationships with referring physicians in the community and educate on services offered at UT Southwestern.

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION
Required

• Education
  Bachelor's Degree

• Experience
  5 years experience in a health care sales, hospital outreach, or similar role.

JOB DUTIES

• Acts as key UTSW representative available to answer service line questions and relay information to appropriate departments if necessary.
• Build and sustain relationships with key physician referral sources by making regular and consistent office visits.
• Educate referring physicians on new programs and services offered at UTSW.
• Identify referring physician access and service issues with UTSW. Help resolve issues by working with the appropriate UTSW department heads and hospital staff.
• Conduct ongoing referral analysis to identify loyal and splitter physicians.
• Promote continuing medical education (CME) programs to increase attendance and attend events.
• Submit updates to UTSW leadership on number of visits made, key issues, concerns and opportunities.
• Update physician tracking database to reflect physician outreach activities and CME attendance.
• Increases awareness of UT Southwestern clinical programs among targeted external physician offices throughout assigned geography and specialties, through consistent engagement at a cadence meaningful to the community partner.
• Conducts ongoing analysis to identify opportunities for new patient volume growth or service recovery.
• Works collaboratively with service line leaders, managers, and others to gather and share feedback and market intelligence from the field
• Identifies, monitors and documents relationship histories, including details of contacts and meetings with providers and staff, by maintaining a relationship and contact management database.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO Statement
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.