Pharmacy Clerk

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY
This position will work Monday - Friday 8am to 4:30pm. 

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION
Required

• Education
  High School Diploma or equivalent.

• Experience
  <1 year On the Job training

JOB DUTIES

• Sets up cash register. Receives cash till, counts operating cash, and places in register.
• Operates register during pharmacy hours: rings up total charges, explains charges as requested, and makes change.
• Delivers prescriptions to patient rooms, patient bedside or where other deliver locations are determined.
• Maintains required records and statistics, particularly those involved in cashiering such as register tapes, patient insurance logs, credit card logs, etc.
• Operates multiline telephone, answers all calls promptly, quick resolutions, records and triages calls in a timely manner.
• Types departmental correspondence efficiently and accurately. Maintains organized patient medical records. Keeps filing up to date.
• Reports defective equipment/supplies, cashiering problems, and unusual conditions to supervisor. Alerts supervisor immediately of any prescription discrepancies.
• Attends in-service meetings and other required training and meetings as directed.
• Assumes accountability for all actions in the workplace. Utilizes downtime to assist others and/or to provide excellent service to patients and/or families.
• Organizes prescriptions and provides deliveries efficiently and quickly.
• Effective patient/family advocate. Responds to patient?s and/or patients family?s complaints in an appropriate & effective manner. Reports complaints to the Manager or their designee in a timely manner. Utilizes the chain of command appropriately to resolve patient, operational, or personal work related problems.
• Participates in performance improvement activities as directed. Attends at least 80% of scheduled staff meetings and attends
  100% of mandatory educational sessions.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO Statement
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.