Quality Assurance Coordinator

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION
Required

• Education
  Associate's Degree in related field

• Experience
  3 years

Preferred

• Education
  Bachelor's Degree and experience working in healthcare facility (clinical laboratory) preferred

• Experience
  An equivalent combination of education and experience may be considered in lieu of the required degree.

JOB DUTIES

• Works in collaboration with management, support services and clinical departments to meet designated dashboard standards and reports weekly to the leadership team and graph package participants. Performs complex data analysis, develops methodologies for analyzing and presenting data.
• Plans, coordinates, and conducts audits in the areas assigned, analyzes collected data, reports trends and outcomes and proposes solutions from audit findings. Provides input to identify quality and process improvement opportunities.
• Provides department support through data analysis, work queue resolution and special projects assigned by department leadership. Assists with claim edits, documentation review and performs necessary action to correct errors. Initiates/updates training material and conducts training when/where applicable.
• Communicates results effectively to customers. Communicates regularly and effectively with team members and leadership. Points out system or process problems when noticed; engages the team in problem solving. Provides a high level of customer service while meeting project and presentation deadlines.
• Provides working supervision to groups of administrative and/or technical positions. Coordinates staff education programs and training seminars as necessary.
• Duties performed may include one or more of the following core functions: a) Directly interacting with or caring for patients; b) Directly interacting with or caring for human-subjects research participants; c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO Statement
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.