What are the responsibilities and job description for the Chemotherapy Scheduling Coordinator position at UT Southwestern?
WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report , we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!
JOB SUMMARY
Works under minimal supervision to provide advanced/complex scheduling of chemotherapy patients to include intricate scheduling protocols for department or clinic. Potential for hybrid schedule three days onsite two days remote.
BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
PPO medical plan, available day one at no cost for full-time employee-only coverage
100% coverage for preventive healthcare-no copay
Paid Time Off, available day one
Retirement Programs through the Teacher Retirement System of Texas (TRS)
Paid Parental Leave Benefit
Wellness programs
Tuition Reimbursement
Public Service Loan Forgiveness (PSLF) Qualified Employer
Learn more about these and other UTSW employee benefits!
EXPERIENCE AND EDUCATION
Required
Education
High School Diploma or equivalent.
Experience
3 years years of progressively responsible administrative experience in a medical, scientific, or health care environment with High School Diploma. or
Preferred
Education
Associate's Degree two (2) years college or completion of a certified medical office assistant program, preferred.
Experience
1 year years of progressively responsible administrative experience in a medical, scientific, or health care environment with either 2 years of college or completion of a certified medical office assistant program.
Prior experience in oncology/chemotherapy treatment preferred.
JOB DUTIES
Schedules patient chemotherapy in accordance with established protocols; acquires the appropriate information and orders from the oncologist. Communicates directly with patients regarding appointment times.
May provide pre-certification of procedures to ensure coverage and proper billing; may obtain insurance pre-certification from external referring physician offices, and contact insurance carriers for confirmation.
Responsible for accurately entering scheduling, insurance and registration information into the appropriate system(s).
Maintains and monitors chemotherapy resources to keep utilization maximized; advises supervisor of under and over block times, so appropriate staffing levels and patients can be managed safely.
Identifies and reconcile patient appointments with orders to ensure all patients are scheduled appropriately and timely. Notifies nurse/physician of any discrepancy in patient care so that remedy can be implemented.
Acts as a liaison with other departmental schedulers when needed for the coordination of multiple appointments and/or procedures to ensure patients are efficiently scheduled.
May research claims on payment denials from third-party carriers for pre-certified procedures.
Adheres to patient privacy act HIPAA, and confidentiality policy at all times.
SECURITY AND EEO STATEMENT
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.
EEO Statement
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. Benefits UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
PPO medical plan, available day one at no cost for full-time employee-only coverage
100% coverage for preventive healthcare – no copay
Paid Time Off, available day one
Retirement Programs through the Teacher Retirement System of Texas (TRS)
Paid Parental Leave Benefit
Wellness programs
Tuition Reimbursement
Public Service Loan Forgiveness (PSLF) Qualified Employer
Learn more about these and other UTSW employee benefits!
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report , we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!
JOB SUMMARY
Works under minimal supervision to provide advanced/complex scheduling of chemotherapy patients to include intricate scheduling protocols for department or clinic. Potential for hybrid schedule three days onsite two days remote.
BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
PPO medical plan, available day one at no cost for full-time employee-only coverage
100% coverage for preventive healthcare-no copay
Paid Time Off, available day one
Retirement Programs through the Teacher Retirement System of Texas (TRS)
Paid Parental Leave Benefit
Wellness programs
Tuition Reimbursement
Public Service Loan Forgiveness (PSLF) Qualified Employer
Learn more about these and other UTSW employee benefits!
EXPERIENCE AND EDUCATION
Required
Education
High School Diploma or equivalent.
Experience
3 years years of progressively responsible administrative experience in a medical, scientific, or health care environment with High School Diploma. or
Preferred
Education
Associate's Degree two (2) years college or completion of a certified medical office assistant program, preferred.
Experience
1 year years of progressively responsible administrative experience in a medical, scientific, or health care environment with either 2 years of college or completion of a certified medical office assistant program.
Prior experience in oncology/chemotherapy treatment preferred.
JOB DUTIES
Schedules patient chemotherapy in accordance with established protocols; acquires the appropriate information and orders from the oncologist. Communicates directly with patients regarding appointment times.
May provide pre-certification of procedures to ensure coverage and proper billing; may obtain insurance pre-certification from external referring physician offices, and contact insurance carriers for confirmation.
Responsible for accurately entering scheduling, insurance and registration information into the appropriate system(s).
Maintains and monitors chemotherapy resources to keep utilization maximized; advises supervisor of under and over block times, so appropriate staffing levels and patients can be managed safely.
Identifies and reconcile patient appointments with orders to ensure all patients are scheduled appropriately and timely. Notifies nurse/physician of any discrepancy in patient care so that remedy can be implemented.
Acts as a liaison with other departmental schedulers when needed for the coordination of multiple appointments and/or procedures to ensure patients are efficiently scheduled.
May research claims on payment denials from third-party carriers for pre-certified procedures.
Adheres to patient privacy act HIPAA, and confidentiality policy at all times.
SECURITY AND EEO STATEMENT
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.
EEO Statement
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. Benefits UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
PPO medical plan, available day one at no cost for full-time employee-only coverage
100% coverage for preventive healthcare – no copay
Paid Time Off, available day one
Retirement Programs through the Teacher Retirement System of Texas (TRS)
Paid Parental Leave Benefit
Wellness programs
Tuition Reimbursement
Public Service Loan Forgiveness (PSLF) Qualified Employer
Learn more about these and other UTSW employee benefits!
