What are the responsibilities and job description for the Mortgage Banking Operations Manager position at Utah Housing Corporation?
Utah Housing Corporation (UHC) is seeking to hire a full-time, experienced, self-directed individual for the position of Mortgage Banking Operations Manager. This is an in-office position located in West Valley City, Monday through Friday, with some flexibility in scheduling.
Do you want to work where your loyalty, hard work, and a job well done are recognized? Would you like to use your skills to contribute to an organization that makes a difference in your community? If so, Utah Housing Corporation may be the place for you!
This Mortgage Banking Operations Manager position earns $100,000 - $125,000 annually, depending on education and experience. Our comprehensive benefits include employer contributions to Utah Retirement Systems (URS) and PEHP with monthly contributions to a Health Savings Account (HSA). Additional benefits include dental and vision plans, medical and dependent care flexible spending accounts, group term life and accident insurance, a 401(k) plan, a 457 plan, traditional and Roth IRAs, an employee assistance program (EAP), a wellness program, and access to LinkedIn Learning. We also offer an onsite fitness center, a 1.6-mile walking path, and a convenient onsite market.
The Mortgage Banking Operations Manager plays a key leadership role at UHC, assisting and backing up the Mortgage Banking VP, leading a team of mortgage professionals in pre- and post-purchase correspondent lender-like mortgage operations, and identifying and continually improving processes and procedures to effectively work with participating lending institutions and provide excellent customer service, both internally and externally. This position will also provide coaching, supervision, and annual performance and compensation evaluations, while fostering a positive, collaborative environment that supports team growth and professional development.
This role requires a strong understanding of mortgage lending operations and the ability to develop, maintain, and update policies and procedures related to UHC's single-family lending programs. The successful candidate must have knowledge of FHA, VA, and conventional loan guidelines, along with federal and state laws applicable to mortgage lending. A demonstrated ability to collaborate and communicate effectively with other teams is critical to ensure smooth operations. The Mortgage Banking Operations Manager will also support the Mortgage Banking Software Administrator and assist in identifying and implementing technology, systems, and procedural improvements, including the use of PowerLender and VirPack.
Applicants must have a bachelor's degree from an accredited institution and at least seven years of full-time, paid experience in single-family mortgage lending, preferably with a focus on operations management. The ideal candidate will have a strong background in underwriting and closing processes, excellent communication and customer service skills, and a proven ability to lead, develop, and manage staff.
If you are a detail-oriented leader with a passion for mortgage operations and team development, we invite you to apply and join us in supporting affordable housing throughout Utah.
At UHC, our mission is to serve Utah's housing needs through finance and innovation. Guided by our core values-respect, integrity, communication, teamwork, and development-we foster a supportive and inclusive workplace culture. UHC employees are valued for their contributions to a mission that makes a meaningful impact in communities across the state. As an independent, self-supporting public corporation with no state funding, UHC fulfills a variety of roles to meet Utah's housing needs.
If you're ready to make a meaningful impact in the housing sector and help create thriving communities, we encourage you to apply. We look forward to meeting you!
Salary : $100,000 - $125,000