What are the responsibilities and job description for the Account Manager, Corporate Partnerships position at Utah Jazz Zions Bank Basketball Campus?

Job Type

Full-time

Description

The Corporate Partnerships Account Manager for Smith Entertainment Group, which includes the Utah Jazz and Utah Hockey Club's corporate partners will play a pivotal role in managing partner relationships, renewing partnerships, and ensuring the fulfillment of sold inventory. In addition to overseeing promotional programs, media, digital initiatives, community relations, and hospitality assets, this position will contribute to the overall revenue goals of the organization through effective partnership management and activation. The Corporate Partnerships Account Manager will work closely with local, regional, and national corporate partners, fostering strong relationships and delivering exceptional customer service. Corporate partners for the Smith Entertainment Group include the upcoming Utah Hockey Club, Utah Jazz, SLC Stars, and Delta Center.

DUTIES & RESPONSIBILITIES :

Coordinate day-to-day operations, activation, and development of assigned corporate partnership accounts (includes activation of all partnership assets)
Establish strong working relationships with current partners and have a clear understanding of their individual marketing and business goals and initiatives
Ensure all the organization's corporate partners receive world-class customer service
Manage and maintain CRM system to help drive sales, track activation, and

streamline business processes

Maintain and grow partner relationships through regular touchpoints

Participate in prospect ideation, strategy, and planning sessions

Manage both internal and external partner expectations on processes, timelines, approvals, and deadlines

Attend and participate in weekly departmental, activation, and operations meetings as assigned.

Execute annual sponsorship recap

Responsible for directly contributing to overall department revenue goals by assisting with assigned partnership renewals and upsell opportunities

Work closely with all departments (i.e., marketing, media, basketball operations, digital, etc.) within the organization necessary to ensure fulfillment of clients' contracts

Entertain and nurture relationships with clients and prospects through creative means including but not limited to : networking events, speaking engagements, one-on-one dinners / lunches, seat visits at games, and outside meetings

Communicate well across all areas of the organization

Embrace a culture of diversity and inclusion where guests and team members feel welcomed, valued, and heard

Enrich lives by creating winning experiences and timeless memories

Operate with an emphasis on safety for employees, teams, and guests

Other duties as assigned

COMPETENCIES :

Collaborates - Builds partnerships and works collaboratively with others to meet shared objectives

Communicates effectively - Develops and delivers multi-mode communications that convey a

clear understanding of the unique needs of different audiences

Manages complexity - Makes sense of complex, high-quantity, and sometimes contradictory

information to effectively solve problems

Action-oriented - Takes on new opportunities and rough challenges with a sense of urgency,

high energy and enthusiasm

Ensures accountability - Holds self and others accountable to meet commitments

Plans and aligns - Plans and prioritizes work to meet commitments aligned with organizational

goals

Instills trust - Gains the confidence and trust of others through honesty, integrity, and

authenticity

QUALIFICATIONS :

Minimum two years experience in partnership marketing / service, brand marketing, sponsor

marketing, sports property, agency, event marketing, advertising and / or promotion

A record of successfully providing client service and contractual fulfillment for multiple accounts

with a history of delivering a return on their investment

Experience in CRM, Blinkfire, and SeatGeek preferred

Excellent written, oral, and in-person communication skills

Availability to work nights, weekends, and holidays

PHYSICAL DEMANDS :

This person must be able to communicate and express themselves both written and verbally.

This person must be able to observe, inspect, estimate, and assess.

This person must be able to sit, stand, bend, walk, and climb stairs for long periods of time.

This person must be able to lift 20 lbs.

The Smith Entertainment Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Note : The need may arise to revise, supplement, or rescind portions of this job description, and SEG reserves the right to do so at any time. Employees shall be required to meet the qualifications and perform the duties of any revised job description.

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