Legal Clinical Program Facilitator

Position Summary 

Day-to-day facilitator ideally located Northern Utah who will help support the community engagement team through outreach, pro bono, and legal clinics through Utah Legal Services. The primary responsibility of this position is to serve as the lead at community engagement events and oversee the day-to-day activities. They will schedule, calendar, send invites, and maintain clinic forms and materials.  They will also work with clients and ensure better representation for Utahns by collecting program data, managing operations, evaluating the program, and implementing changes as needed. 

Key Responsibilities 

Administration 

• Ensure clinic processes meet program goals and objectives. 

• Help recruit legal and non-legal volunteers to support outreach, clinics, and pro bono. 

• Maintain program records, monitor electronic transmissions, and track clinic cases. 

• Schedule/calendar meetings, outreach events, pro bono activities, clinics, and other community engagement invites. 

• Upload intake forms and opening cases in ULS’s case management system. 

• Continue relationships with community organizations and the public. 

• Maintain program materials to support long-term sustainability such as program manuals, onboarding materials, and contact lists. 

• Create program content that educates and instructs clinic participants such as educational videos, information packets, and guidelines.  

Operations 

• Attend clinics as needed, and some local travel. 

• Maintain day-to-day clinic operations by triaging the needs of clinic participants, recruiting volunteers, sending case information to volunteers, and informational packets to clinic participants. 

• Manage the virtual clinic environment via Zoom. 

• Collect, record, and maintain program data including participant outcomes, volunteer participation, demographics, number of people served, and services accessed. 

• Provide program reports as directed and complete other duties as assigned. 

• Other duties as assigned. 

Qualifications 

• An entry-level degree in social work, sociology, or related field; or equivalent experience in social services or a client-facing position. Preferred but not required. 

• Excellent verbal and written communication skills. 

• Ability to work virtually and in-person. 

• Fluent in Spanish. Strongly preferred. 

Expected Salary: $60,00-$70,000 DOE. 

Reports to: Director of Community Engagement 

Status: Full Time, Non-Exempt 

About Utah Legal Services 

Our mission is to protect the rights of the disadvantaged and persons of limited means through legal representation, advocacy, and education.   

Equal Justice Under Law is one of our nation’s most basic principles. However, economic realities often leave these promises unfulfilled. This is where Utah Legal Services comes in. Since our inception as a nonprofit in 1976, ULS has been committed to making equal justice a reality by providing free services in civil legal matters. Last year, ULS assisted over 9,000 clients with legal issues related to their basic needs, such as housing, family safety, and income security. More than 70 attorneys and legal professionals, working remote and in person, deliver client services from four regional offices in Ogden, Salt Lake City, Provo and St. George. Join our team and help us level the playing field for low- income Utahns, ensuring everyone has a voice in the legal system.  

Benefits    

At Utah Legal Services, we prioritize the well-being and success of our employees, recognizing that a harmonious work-life balance is paramount. We empower our team members to tailor their schedules with flexible hours, allowing them to effectively manage their professional commitments while nurturing personal and familial needs. In our commitment to inclusivity and accessibility, we embrace a hybrid or remote work across all positions.  

We understand that comprehensive benefits are essential in fostering a thriving workplace culture. Our benefit package includes health insurance, dental, employer paid vision insurance, $25,000 automatic employee life insurance, employer paid short and long-term disability coverage, four weeks paid parental leave, employee assistance programs, flex hours, continuing education opportunities through Coursera and Practicing Law Institute, in-house CLE’s,  student loan repayment program, 403b retirement account with monthly employer matching contributions, generous paid-time off (21 days per year and increases at your second year), paid leave for 13 federal and state holidays, monthly employer stipend to assist staff with benefit cost, and payment of annual dues to the Utah State Bar.   

Equal Employment Opportunity Statement  

Utah Legal Services believes that equal opportunity for all employees is important for the continuing success of our organization. In accordance with state and federal law, this nonprofit will not discriminate against an employee or applicant for employment because of race, disability, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, or veteran status in hiring, promoting, demoting, trainings, benefits, transfers, layoffs, terminations, recommendations, rates of pay, or other forms of compensation. 

Salary : $60,000 - $70,000