What are the responsibilities and job description for the Scheduler position at Utah Partners for Health?
Description
Facilitate patient flow through the Clinic by scheduling appointments.
ESSENTIAL JOB FUNCTIONS
- Answer the telephone; schedule appointments, return appointments and cancellations; screen calls; and use judgment with respect to the degree of urgency for medical attention.
- Perform patient registration.
- Ensure that appointment reminder calls to patients are made the day before.
- Communicate positively and clearly with patients about sliding fee discounts and the documentation needed for appointments.
- Maintain patient account accuracy by obtaining, recording, and updating personal and financial information.
- Keep patient appointments on schedule by notifying providers of patients’ arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
- Assists with processing and distributing faxes in the EMR system to appropriate employees/departments.
- Contributes to team efforts by accomplishing related results as needed.
ANCILLARY JOB FUNCTIONS
- Ensure the cleaning of the reception work and waiting area.
- Other duties as assigned.
Requirements
EDUCATION AND EXPERIENCE
- High School Diploma or equivalent is required.
- 1 year related experience is recommended.
- Must be English/Spanish bilingual. Fluent speaking, writing, and reading
Preferred, but not required:
- Experience using Electronic Medical Record (EMR) systems such as USIS, ECW and Help
Salary : $16 - $22